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Quality evaluation form
Hello i am posting this thing for the second time. i am working in an international call center and i am looking for a quality evaluation form. i want to include parameters like : convincing ability presenting skills opening call closing call wrap up time voice modulations accent/pronunciations it would be good if i get to see some sample quality evaluation forms that are used in the call centers. thanks and regards ayona
Looking for simple quality audit sheet
Hi this is sheetal i am new to this site...am a quality anlyst in a bpo and i am looking for a simple and straightforward call quality evaluation form . i need basic parameters to evaluate the inbound calls .anyone to help me out with this?
Out bound callcenter quality checklist
Kindly any one can give help me with outbound call center quality evaluation form.
Evaluation form for sales representatives training program
Hello can you help me with the evaluation form for the trainees who will later on will be employees. i need an evaluation form for 90 days training program. like each month has a different evaluation form.
What can be the best performance evaluation format or questionnarie
Hi i am working as a sr.hr exe. in small it companyemployee strength is between 4050. i have to prepare a performance evaluation templateformat & a questionnaire for yearly performance appraisal. it should be categorized in three evaluation tests. 1 employee self evaluation 2 managers evaluation 3 hr evaluation. i have to prepare questions for all the three categories. i would be needing help & suggestions from all the hr professionals of cite hr. to prepare the same. thanks & regards palkin
Form 16- it returns
Dear all i had faced recently a situation from my company employee in having form 16 called as salary certificate which has to b given by he accounts department he asked the form 16 for submitting the form to the bank for having approval from the bank in having the personal loan in this due course there was serious argument with the person for not giving the form 16. he is non it return person . is it compulsory to provide form 16 to certain person. regards naveen