Syamannan1980
Officer - Industrial Relations.
Garupally.sangameshwar@gmail.com
Sr H.r & Admin Executive

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Some workmen’s registered mobile no has been barred from service and online data also not matching with aadhar details .So EPFO Member portal access is not possible for such workmen and unable to process their PF withdrawal claim.
Can anybody suggest solution for the same, our pf office is Hyderabad - barkatpura.
Best Regards,
Syama Sundara Das Achari
Industrial Relations.

Dear Achari,
I this case member click on forgot pasword once click on OTP will ask to send registered Mobile no or Other no member need select other no after that system again ask Name, DOB , Gender ( same as per Employeer Portal ) then system accept for creating new password , after creat p.w login in member portal then member can change as per aadhar through Manage option -Modify Basic details , after requesting from employee that request employer have to approve through DSC ( Note : Date of birth if more than one years difference then Fill joint declarationand submit in pf office after employeer sign

Dear Sir,
Thank you for your valuable response. But my problem is different
1. Registered mobile number is not in service
2. Online pf data is not matching with workmen's aadhar details
If aadhar / pan details was correct then i can go through as you advised but here aadhar / pan details are not matching
Regards
Syama Sundara Das Achari
Industrial Relations.

Dear Achari,
I understood your case .
you can enter (Name , DOB ,Gender) As per your pf portal only dont consider aadhar in this stage , Because it should be match given details, and pf portal updated details then only system accept . after generate password then we modify as per aadhar through employe portal
For mobile no you can give present running no

Dear sir as per your advice i have gone through it but due to mismatch of aadhar data validation is failed . screenshot also attached Syam 9425295617

Attached Images
File Type: jpg forget password.JPG (137.9 KB, 19 views)

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