As your claim was not credited to your bank account, you should connect with the concerned PF authority and discuss the matter with them. In such a case, the online status generally shows "claim settled but returned due to incorrect account details". Most probably they will ask you to apply for withdrawal once again by filling up the forms. The amount though not paid to you, must also be showing in your form 26 as.
such amounts goes to suspense account after the mismatch and it needs a couple of formalities to be completed for re-generation