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Our company is going to start a new vertical called "Wash Buddy".
Core operation/ business of wash buddy will be washing cars (Dry wash) for customers.
How it will work? - We have call center for this, on generation of request for car wash which request will be received at our call center based on our marketing strategy, then we will pass on this request to our vendor to provide services (car wash) to customer.
We want to do service level contract with vendor. People who will going to work under the vendor will not going to be deployed dedicatedly for this work only. Vendor will use its staff upon received request & he can use these staff for other work also. He will charge us only on no. of service he will provide to no. of customer.
My query is - what are the statutory compliance we need to do for such kind of agreement with vendor?
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