I would suggest you speak to the concerned clerk in the PF office and check the status of the claim to see if the money bounced back. IF it has then you have to fill a physical PF claim form and to it letter explaining the situation. As you will not be able to upload your claim online.
You wouldn't get your claim amount as it has bounced back due to wrong account. After getting approved your EKYC related to bank from your employer, you need to fill withdrawal form again. Then submit it physically to EPFO. If your EKYC related to aadhar and bank is verified by employer and your aadhar is linked with working mobile number, then you can file your claim online on unified member portal.