Dinesh Divekar
Business Mentor, Consultant And Trainer
Management Consultancy

Hi, everyone I am working on one international project which is related to Performance Management System for unskilled labour.
Need your suggestions as I have never dealt with blue collars. Its been ten years working with white collars.
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Dear Priyanka,
There is nothing like PMS for unskilled labours. Generally they are used for loading or unloading or other menial work like gardening, cleaning etc. Please confirm what type of work blue collar workers do in your company. Then we will be able to tell you whether the work can be measured or not.
By the way, getting the blue collar workers is not that easy. If they leave the job, getting their replacement is not that easy. Therefore, be little slack with them. After all, they are not paid more than minimum wages. Therefore, why bother about small fries or those who just draw minimum wages? There are big sharks at the top level. Please measure their performance accurately!
Dinesh Divekar
Dear colleague,
In regard to blue- collar workers generally speaking, no formal performance appraisal system exists in majority of organisations at least in India.
The main reason is , time bound wage scales and grades are applied to them largely through wage settlements with the Union or also unilaterally. The wage differentials are determined by skill level and seniority and Annual increments are fixed in steps of of five years span extending up to 20 years or more as applicable to given skill level i.e unskilled, semiskilled, skilled and highly skilled .
In other words , the annual increments are automatic on completion of every year except for the poor attendance, misbehavior or poor performance increments are withheld in individual cases by way of disciplinary action.
V.L. Nagarkar
You can have a traditional PA system wherein the supervisor assesses the performance and grades the USWs on a three point or five point scale every year. The factors to be assessed could be work performance, quality of work, absenteeism, amenability to discipline, general work and conduct and descriptive answers could be sought annually.
Though unskilled if you watch visual
few are always using PPE
few are always talk about improvement & quality of product
few are always having 100% personal quality
rating by these PMS can be developed
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