You have approached this forum when the situation has spin out of control. The perception of the woman employee is that it is HR Executive, who is obstructing their PF withdrawal. She perceives that anything related to PF is HR's responsibility. When HR Executive brought to fore the mismatch in the records related to date of birth, she turned hostile.
Nevertheless, the matter needs to be seen from the psychological bearing of the woman employee. If the woman employee enters into argument unnecessarily, if her son threatens or intimidates right in the HR Department itself, then members of this forum need to know what was her behaviour when she worked for the last six years? How come she was allowed to work for such a long time? How was her behaviour with the colleagues or her superiors? Were there complaints against her contrary disposition?
Why she her status of employment was converted from outsourced employee to permanent employee? Who did it? Were the behavioural aspects considered when such conversion took place?
When HR Executive joined your company? Did anyone give him feedback about woman employee's cantankerousness?
Now you have two options. One is to give competitive response and lodge police complaint. However, this option would be invitation to further headache. The second option is to show accommdativeness and help her in changing the DOB in PF records. Discuss with the senior authorities and weigh both the options. Finally the choice is yours!
3rd April 2018 From India, Bangalore
9th April 2018 From India, Hyderabad
When high officials interfere in this manner,lower level employees get a boost and act more rowdy with other officials.
Conduct of DGM needs to be brought to notice of highest in the company.
Probably company needs to assist in clearing her PF,so that she stops coming to the firm.
9th April 2018 From India, Pune