Dinesh Divekar
Business Mentor, Consultant And Trainer
Freelancer In Hr &indirect Taxes For
Insolvency N Gst Professional
Compliance Manager
Sapna .n .m
Sr Manager Hr
+3 Others

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Hi ,
I am working with an IT organisation (Software) employees need to be focused towards there work and should be no disturbance during the work. But now a days people are using personal mobile phone during working hours and which is affecting business and the productivity as well .
I want to implement a policy but with a positive note to employees so if anyone can help me for the same .

Dear Sapna,
There are two ways at looking at your challenge. Your challenge is to improve the productivity and not people talking on the mobile. Therefore, you may call a meeting of all the staff and have a brainstorming session on how to improve the productivity. Possibly idea of banning usage of mobile phone could come up from their side too. Implement it!
The other mean is coercive. You may issue a diktat on not bringing mobile phone at the workplace. However, this is a major policy change and there could be resistance. Now a days, mobile has become extended body part. A surgery to remove this body part will give pain to all. In such case, you need to provide locker to each employee and they keep their mobile phone under safe custody before entering work premises and take their mobile phone while leaving.
Lastly, the crux of the matter is productivity. Therefore, question that arises is whether you have defined productivity norms? Have you done the quantification of the performance in absolute terms? Once the people are given stiff target, automatically they will start using their mobile phones sparingly.
Mobile phones help keep people connected. A working woman might would like to enquire about ailing son. If the mobile phones are banned in toto there could be backlash too. Therefore, focusing on performance will solve this problem.
Dinesh Divekar

Thank You Mr. Divekar.
I agree to your suggestion.
But than too my management want to implement a policy towards the non usage of personal mobile in official hours , in lieu to this they are ready to give CUG sim + mobile phones(not the smartphone) to the employees who needs to be having outside communication and for rest they can use simple phones and not the smartphones . They need a policy which shows the employees a positive approach towards this restriction .

Productivity is the crux of the matter.
If productivity is not affected then leave the employees to use mobiles at their discretion.Suggestions to keep voice level low, switched off during meetings, ban on using mobile cameras within office etc can be thought off.
India has become a mobile dependent nation.
Just look around and you will find people hunched over mobiles hooked to Whatsupp/instagram etc or selfies and not seeing their surroundings at all.
That is a larger issue.
At work place, a indicative policy can be framed and leave to maturity of employees and HOD to control misuse of mobiles.

Further to my remarks.Control on use of mobile phones is not easy and will only lead to employee dissatisfaction with will affect productivity.
Who is going to monitor the policy on continuous basis?
We have to be practical.
If there is top secret or highly confidential work going on, for that period mobiles can be restricted.

Dear Sapna,
Nowdays the mobile has become concerned accross the industries. The use of mobile during working hour hampers work as usal attracting others attention while someone was talking. Many companies have adopted policy and issued circular to this effect to bring the usage of mobile at work place. There are comapnies have stopped the entry of mobile into work place.
To stop the usage or limit the usage would be a big challenge for HR to make it happen. A t first instance adopt a policy and make the usage as matter of misconduct. Issue a circular under the signature of CEO. It is a quite a good suggestion of Mr Divekar to call a meeting of all the staff to adress the issues and concern of management regarding work culture and enhancement of productivity. In the agenda of meeting banning usage of mobile phone should be one of the point for discussion with other points. Leave the matter before the staff to give opinion how to handle the usage of mobile. At the end circulate the minitues of meeting to all for the adoption of banning of mobile.

Use of Mobiles or restriction on mobile Use or Completely ban mobiles inside premises are three factors which can be considered.
Here mobiles can be totally banned in Confidential and secret places.
Restricted use of mobiles can be allowed with limited time lines and specific instructions.
Use in common areas be fully permitted.
How ever the best policy is to ensure that employee be made aware of how they can best use their mobiles and help company as well as themselves within premises without hampering their person growth and organisation's productivity.
Having said this ensure employees also be involved in implementing such positive policies that make them proud to be part of it.

I can talk, U should not. I can see, U should not. This type of problems comes up in many Cos. creating problems for HR. While mobile is having plus point; It is essential; contributing to improve work; there is also distracting and diverting attention as mentioned by learned members. A via media effort to be made so that Mobile is used for Co. work and not to pass time for personal joy.
Hospet 20.2.2018

Dear Sapna,
These are my supplementary comments. If people are talking excess on telephone then what about their HODs? Do they give feedback? Issue of policy comes much at later stage. There are always few adamant persons in every organisation. Their cases can be handled separately. Otherwise, by and large most of the employees listen to what their HODs say.
Dinesh Divekar

Is the productivity is not reached by 30% of employees or in total?
If so you can warn those 30% employees or train them on how to reach or gain productivity. Because of 30% you can't warn 70% of employees. If you restrict will the restrict only the low levels or all the levels? Because employees may turn out with complaints.
If your company is going to provide SIM + Mobile its good but there will be an issues at the time of FNF to recover. Because of the Smartphone band some employees may face problems if any of their Family member is in serious condition.

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