Present employer has not made payment in your PF account. - CiteHR
Winston19
Asst. Manager

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Hello,
I got new UAN from new employer and the epf passbook shows that new employer is depositing fund regularly. I have already updated my KYC. Now inorder to merge old and new Uan I tried to make an epf transfer(from old to new) request from new UAN account.But it say Online claim request cannot be processed as :- Present employer has not made payment in your PF account. Please help me in merging UAN and resolving this error. Thanks in advance.
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Dear Chandra
Just a few questions that need to be answered before I give a suggestion
1) When you said you got a new UAN then The UAN of your previous company and this new one are different right?
2) What is your DOJ?
3) And your details in these UAN's are same right?
Regards
Winston D'souza
Hello,
When I was working for an organization I have an UAN No and the organization has a one establishment ID and pf amount credited regularly during that tenure after I completed 8 months in that organization, my organization got merged to other organization and the other organization has a different establishment id. After merging with new organization I worked for 2 months there and during that tenure pf amount credited regularly. After I worked there 2 months I resigned. Recently I went to epf office how to resolve this issue, they asked me to transfer the amount from old to new. But when I was trying to do that online, I am getting the below error.
Online claim request cannot be processed as:- Present employer has not made payment in your PF account.
Please help me in merging UAN and resolving this error. Thanks in advance.
I'm also facing the same issue. Getting the below issue when EPF Login -> Online Services -> Transfer Request(One member One EPF account) -> "Online claim request cannot be processed as :- Present employer has not made payment in your PF account".
Anyone knows the solution?
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