Dear All, I am really delighted to be part of this forum although I have not contributed any of my knowledge or experience yet, the resources and the wealth of knowledge that sets here is really helping me to enhance my knowledge in the HR field, that being said; I would like to ask if you could assist me with any sort of training pertaining to HR metrics and Matrixes along with Scorecards, I am the HR manager of a company that owns and runs a very sophisticated shopping center and most of our employees are distributed around Management , administrative and engineering with a management scope.
I thank you in advance for your help pertaining the above mentioned subject.

From Hashemite Kingdom of Jordan, Bab `Amman
Dinesh Divekar

Dear Suhair Bar,
You could have done little bit search of Google on HR Metrics for the retail showroom. Anyway, click the following links:
Understanding the HR Metrics is good thing but then you need to institute Performance Management System (PMS) for the entire organisation. What about metrics of other departments? Designing metrics apart, you to have sound measurement process as well. I provide consulting services to establish comprehensive PMS. To know about my services, you may click the following link:
Dinesh Divekar

From India, Bangalore
Many thanks Mr. Divekar for your prompt response. Naturally, I have had surfed the web and obtained quite the same links, but to be more precise; what I am looking for is a training material for the three categories mentioned in my initial post.
Once again thank you for your help.

From Hashemite Kingdom of Jordan, Bab `Amman

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