Service Engineer


Position: Service Engineer

Date Posted: 24 Jun 2017

Vacancy Type: Permanent

Reference: WH36782

Salary: Competitive ( 1.4 Lac to 3 Lac )

Position Description::

We are Travel industry leader, Renting of Private cars and commercial vehicles across the India. Our prestigious client based in Bangalore, Hyderabad , Kolkata, Ranchi, Dhanbad, Jamshedpur, Patna. 4 Wheeler India is looking for a highly skilled Service Engineer, to work within our their ever expanding department on a full time basis. This is a brilliant opportunity for the chosen candidate to work in a very modern and luxurious working environment. The successful Service Engineer will be working a 40-hour week with access to onsite.

Key Responsibilities :

 Provide Service support for our vehicle

 Primary activity  Ensure customer satisfaction through effective troubleshooting, repair, and maintenance support of 4wheeler India.

 Address customer support issues promptly and professionally.

 Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance

 Proactive preventive maintenance and modifications, reactive repairs and basic calibration, and installations and de-installations, in a timely, productive, and cost effective way

 Train Drivers And Customers in the appropriate maintenance of systems.

 Maximize system performance and minimize downtime

 Interpret customers’ needs and take responsibility for problem resolution amongst other functions liaising with the customer on administrative and technical matters

 Manage all aspects of field support, which is not limited to system hardware and software, PCs, and networking/wireless networking

 Expectation to work out of hours within reason.

 Provides technical direction and support to customers on instrument operation, assay development, and maintenance of company products.

 Install instrumentation, train customers and ensure a smooth and rapid start-up for new customers

 Demonstration of company’s instruments, software and reagents to customers.

 Verify the vehicle related to Mileage, and Engine Efficiency .

 Work closely with Tech support and Tech service Teams

Secondary activity :

 Support the Sales team with pre- and post- sale technical activities.

 Work with Sales on account strategies with Sales Representatives to drive business growth and retention

 Support seminars and presentations at customer sites, trade shows and workshops

 Support engine mount development

 Correlation of reference models

 Documentation, communication and presentation to affected areas; meeting facilitation

Skills Required:

 Good communication and project management skills

 Strong ability and desire to work in a global environment

 Excellent language skills (English) Skills Preferred:

 Automobile Engineering

Experience Required: Fresher Experienced can Apply

Education Required: Certificate/ ITI/ Diploma/ Graduate (B. Tech ) Education Field : Mechanical & Automobile

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Contact Person : Mr. Souvik

Contact No: 8621072950

Email Id:

From India, Kolkata
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