Cite.Co is a repository of information and resources created by industry seniors and experts sharing their real world insights. Join Network
Hi All,
I'm working as a HR Recruiter in Healthcare BPO with the Manpower of 90+.I need to submit the Report related to Recruitment Metrics and Retention Metrics.Kindly guide me on this.
Expecting Support from the Expertise.
Thanks & Regards,

From India, Chennai
look at the 17 most relevant recruiting metrics.
1. Time to fill
2. Time to hire
3. Source of hire
4. First-year attrition
5. Quality of hire
6. Hiring Manager satisfaction
7. Candidate job satisfaction
8. Applicants per opening
9. Selection ratio
10. Cost per hire
11. Candidate experience
12. Offer acceptance rate
13. % of open positions
14. Application completion rate
15. Recruitment funnel effectiveness
16. Sourcing channel effectiveness
17. Sourcing channel cost
Retention metrics:
1. Customer Churn
Annual Churn Rate = (Number of Customers at Start of Year - Number of Customers at End of Year) / Number of Customers at Start of Year
2. Revenue Churn Rate
Monthly Revenue Churn Rate = [(MRR at Start of Month - MRR at End of Month) - MRR in Upgrades during Month] / MRR at Start of Month
3. Existing Customer Revenue Growth Rate
Monthly Revenue Growth Rate = (MRR at the End of Month - MRR at the Start of Month) / MRR at the Start of Month
4. Repeat Purchase Rate
Repeat Purchase Rate = Number of Returning Customers / Number of Total Customers
5. Product Return Rate
Product Return Rate = Number of Units Sold That Were Later Returned / Total Number of Units Sold
6. Days Sales Outstanding
Annual Days Sales Outstanding = (Accounts Receivable / Annual Revenue) 365 Days
7. Net Promoter Score
Net Promoter Score = % of Promoters - % of Detractors

From India
But its important for talent acquisition leaders to be well versed in some of the most common recruitment performance indicators. So weve gathered eight of the best recruitment metrics, including how to calculate them:
1. Qualified Candidates
2. Time to Fill
3. Offer Acceptance Rate
4. Hires to Goal
5. Quality of Hire
6. Cost Per Hire
7. Diversity Hiring Metrics
8. Retention Rates
Key Retention Metrics You Need to Know
Customer Churn Rate (CCR)
Repeat Purchase Probability (RPP)
Repeat Purchase Rate (RPR)
Average Order Value (AOV)
Profitability Per Order (PPO)
Purchase Frequency (PF)
Time Between Purchases (TBP)
Customer Lifetime Value (CLV)
Redemption Rate (RR)
Customer Retention Rate (CRR)

From India
This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.

About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2020 Cite.Co