What is your designation? What is your length of service? What is your exposure to all the departments? In case if you do not understand the working of few departments then how will you design the KPIs and KRAs of those departments?
Designing KPIs and KRAs requires immence expertise. I found senior HR professionals unable to formulate the KPIs and KRAs scientifically. Anyway, earlier, I have given exhaustive reply to similar query. Click the following link to refer it:
25th January 2017 From India, Bangalore