ECR Payment Error On Unified Portal Of EPF: "Awaiting Payment Response From Bank" What To Do Now???????

Dear All,
We filed ECR on new unified portal of EPFO. But at the time of making payment site error occurred due to which TRRN status is now changed to "Awaiting payment response from Bank". So now we can't pay PF at all. What to do now???? Please help!!
13th January 2017 From India, Pune

if we make delay of more than 4 minutes after login in bank portal it happens, leave it as it is , in few hours it would get available again for payment
13th January 2017

Dear colleagues,
As such there is Login issue and EPF site is under maintenance also these days..
You may encounter problems like data omission/ deletion and various other problems. Suggest you should try after 21st January.
Regds,
RDS Yadav
14th January 2017 From India, Delhi

Thank you for your response. We tried to make payment on 5th Jan; so it has been more than 10 days. Is there any way we can raise ticket or file compliant with technical support etc?
16th January 2017 From India, Pune

On a related note, is there any way to make offline payment if online payment is failing? We are trying since 1 week to make payment through our ICICI Bank Corporate account. There appears to be some problem with ICICI Bank new Corporate Internet Banking website, so after successful payment we are getting an error page instead of being redirected to the new EPFO website for payment confirmation. The amount is getting deducted from our bank account, but the EPFO website is at first showing it as awaiting payment but after about 2 days is is saying payment failed. The amount got credited back to our account after 3 days,and when we tried to make the payment again, the same thing happened. We are still awating for the refund credit on this failed payment. Today when I tried for the 3rd time, there was some java error, on the ICICI site, so payment failed again and it is still showing Awaiting Payment (so there is no option to try paying online now as the "Pay" button is removed during this status).

A similar error was received when I tried to make to ESI payment but luckily after 2 days the ESI site showed it as payment received (under Double Verification).

I am curious if anyone else with ICICI Bank (corporate account) or other bank has had a similar issue.

Also I would like to know if there is an option for offline payment of EPF dues. Please advise.

Note: 1. We have already reported this issue to the bank and tried to escalate it, to resolve any issues on their end.

2. Fortunately the PF payment due date has been extended to 20th this month, so we still have a few days time.
16th January 2017 From India, Delhi

Awaiting payment response from Bank Error is showing for last three days Please give some suggestion
17th January 2017 From India, Pune

how many days we have to wait for pay option where the message show like Awaiting payment response from Bank, anyone please help if know solution
18th January 2017 From India, Ankleshwar

We are waiting for last 15 days for the status to change. No change as of yet. Can we file new ECR and leave the earlier as it is?
18th January 2017 From India, Pune

go to the link and check your TRRN status, where it is stuck, mostly it is stuck at the client bank portal, if it is found in status then call your banker to release the same
https://unifiedportal-epfo.epfindia..../publicPortal/
18th January 2017

After waiting for three days we uploaded new ecr and generate new challan and maked payment of new challan. Is it right or we will face problem in future
19th January 2017 From India, Pune

I am facing the same problem of "Awaiting Payment" status since last two days after i tried to pay through Bank of Baroda net banking. Due to some reason the when i was redirected to the bank website from ECR page for payment , the net banking login did not happen and hence i had to close the window. When i went back to the unified portal for retrying i could see the status as "awaiting payment" and it just wont refresh. Why do these government agencies deploy applications without testing them properly. Moreover there is no helpline to escalate this issue as well.Any help on this regard would be highly appreciated, Thanks!
19th January 2017 From India

Hi I also faced the same issue with ICICI Bank(corporate account). Nearly 7 attempts I made and got failure, then made payment through SBI. Pl. try with other Bank.
19th January 2017 From India, undefined

Same problem occur with us yesterday but today it is showing payment confirmed. So wait for some time.
19th January 2017 From India, Jaipur

I too was stuck with the bug and had to go beyond the extended limit. I had emailed twice to EPF technical portal but no responce til date. Typical govt portals.
but dont worry.....I have succeeded.....and you to will
Jes click on the TRRN no shown against "awaiting payment confirmation". A new page will popup. select the bank and proceed ahead for netbanking or debit card payment. do it correctly till you get the successful payment confirmation from both Bank and EPF . take screenshot of both successful confirmation messages. now click on "Home" hyperlink shown below "Transaction successful" message from EPF. A new page will popup for you to search for the TRRN. Fill the correct TRRN and codec. You will get the TRRN details.
Hope u succeed and all the best
23rd January 2017 From India, Tirupur

I too was stuck with the bug and had to go beyond the extended limit. I had emailed twice to EPF technical portal but no response til date. Typical govt portals.
but dont worry.....I have succeeded.....and you too will
Jes click on the TRRN no shown against "awaiting payment confirmation". A new page will popup. select the bank and proceed ahead for netbanking or debit card payment. do it correctly till you get the successful payment confirmation from both Bank and EPF . take screenshot of both successful confirmation messages. now click on "Home" hyperlink shown below "Transaction successful" message from EPF. A new page will popup for you to search for the TRRN. Fill the correct TRRN and codec. You will get the TRRN details.
Hope u succeed and all the best
Abony boro 9864025598
23rd January 2017 From India, Tirupur

Hi All, Thank you for your inputs. After 16 days the status itself changed from 'Awaiting Payment response' to 'Payment Failed' and link for PAY become available once again.
24th January 2017 From India, Pune

After several failed attempts which got refunded to our ICICI bank account (each time it took about 4 days to get refunded). Our last attempt on Jan 20th showed awaiting payment confirmation at first and then after about 5 minutes it showed as failed. But after 4 days the same payment status changed to "Payment confirmed".
25th January 2017 From India, Delhi

This month when we made the payment from ICICI Bank Corporate account, we got the "Awaiting payment confirmation from bank" message and after 4 days it now shows as "Payment confirmed."
6th February 2017 From India, Delhi

I made payment of epf challan on 19-01-2017 amount debited from our bank . But status on unified portal is payment failed try again. 19 days passed but there is no confirmation from pf department and we did not get amount reversed also. Please suggest.
7th February 2017 From India, Delhi

Dear All,
we have generate PF Challan on 13-01-2017 for Wages month December 2016 Challan and Payment same on Date But on 18-01-2017 Payment are fail and refund that amount our bank account so we have second time Payment on 19-01-2017 same TRRN Challan but System sow in Portal payment failed so we have contact Delhi PF Office & Rajkot PF office about this matter so he can advised generate new TRRN and payment same and failed Payment are Refund , and we have generate new TRRN and Payment on 20-01-2017 .
Till Date we are not any information about Refund issue
now we have see portal both TRRN conform Payment.
So we have request you to all please advise how to make refund process..........
28th March 2017 From India, Rajkot

i have many time call on delhi office and rajkot pf office bt not given satisfied answer...already near three month about this matter
28th March 2017 From India, Rajkot

I have made the ECR payment online dated 29-April-17 but the status is "Awaiting Payment Confirmation" till now. Someone please let me know what to do????????
6th May 2017 From India, Patna

Again I Facing Problem of awaiting payment response from bank from 5-6 days. Still I did not get any confirmation. Someone guide me for this.
12th May 2017 From India, Ankleshwar

I tried to make pf payment on 10-05-2017 From my Bank of India Corporate account, but the TRRN status is showing 'Awaiting payment confirmation from bank' its almost 3rd day that daily i am observing the status, its is unchanged please can anyone suggest how can we come out of this like either cancelling the challan as the amount is not yet debited, & can we again upload the ECR & pay the PF for April 17
13th May 2017 From India, Pune

Dear New Challan will not reflet the PMPRY amount so we need to pay on old challan only.
19th August 2017 From India, Faridabad

I think we have to reload the file and repeat the procedure. The previous uploaded file remains there as a failed transaction
13th September 2017 From India, Mangalore

Dear All
I am facing the same problem of "Awaiting Payment" status since last two days after i tried to pay through ICICI BANK net banking. Due to some reason the when i was redirected to the bank website from ECR page for payment , the net banking login did not happen and hence i had to close the window. When i went back to the unified portal for retrying i could see the status as "awaiting payment" and it just wont refresh. We have awailed PMRPY refund But When I tried to generate New Challan the PMRPY Refund amount is not reflecting. I have contacted PF dept but No Use., Moreover there is no helpline to escalate this issue as well so i tried to contact PMRPY via Email but no USe....... , But Why do these government agencies deploy applications without testing them properly. Any help on this regard would be highly appreciated, Feel free to contact me on +919945744144
Thanks & Regards
Manjunath N
16th September 2017 From India, Chennai

Dear All,
we paid double payment of one month , so how we refund amount from pf office..
23rd September 2017 From India, undefined

Dear Sir
Can you suggest how to pay offline PF challan pay because on showing payment awaiting and tomorrow last days please help
14th November 2017 From India, New Delhi

Hi
i have same error in EPF payment. my amount not deducted from bank, i did re-upload my ECR file at epf site and make a payment through online. I followed these advise and I get my payment confirmed
15th November 2017 From India, Chennai

Dear All,
For such issues, PF org is given this below instructions.
[## If you have made payment using SBI Aggregator & payment status is "Awaiting payment confirmation from bank" and amount is not debited from your bank account, In such scenario for unlocking the PAY Button, kindly select the Payment->ECR/Return Filing->View Locked Challan-> (from the menu) then select the TRRN under the head SBI Aggregator Challan List to Unlock: ---- TRRN will be available in this list after 1 hour of initiation of payment attempt.]
Regards
Raju
11th January 2018 From India, Bangalore

Today 15/1/2018 bank of baroda corporat banking windows not view in epfo site what i can do
sanjay waskar
9960305984
15th January 2018 From India, Ahmednagar

[## If you have made payment using SBI Aggregator & payment status is "Awaiting payment confirmation from bank" and amount is not debited from your bank account, In such scenario for unlocking the PAY Button, kindly select the Payment->ECR/Return Filing->View Locked Challan-> (from the menu) then select the TRRN under the head SBI Aggregator Challan List to Unlock: ---- TRRN will be available in this list after 1 hour of initiation of payment attempt.]
19th January 2018

Dear Friends
EPFO has rectified many website issues... but it needs to do more.
Regarding the "Payment Awaiting Confirmation" problem just follow the given instructions. LOGIN, Click "Payment", Click ECR/Return Filing", Click "View Locked Challan".
Select the TRRN to Unlock. TRRN will be available after 1 hour of initiation of payment attempt. For any other actionable challans- Select the respective Links and proceed forward. Well this was not simplified few months ago.......especially with Govt Schemes "PMRPY" link with EPFO. To be on a safer side it is better to do the payment within the first week of the month. People responsible for maintaining the Govt websites are difficult to get when needed the most.
15th February 2018 From India, Tirupur

Hi Friends,
Can anyone help if the interest and damages TRRN has been locked. There is no option in "view locked challans". We need to pay before our hearing date. Kindly suggest.
20th February 2018 From India, Chennai

locked challans get open after 4 pm on same day
9th March 2018

If you have made payment using SBI Aggregator & payment status is "Awaiting payment confirmation from bank" and amount is not debited from your bank account, In such scenario for unlocking the PAY Button, kindly select the Payment->ECR/Return Filing->View Locked Challan-> (from the menu) then select the TRRN under the head SBI Aggregator Challan List to Unlock: ---- TRRN will be available in this list after 1 hour of initiation of payment attempt.
13th April 2018 From India , New Delhi

Awaiting Payment - Status...!
( if amount was not debited form the account)
Follow the steps
Simply goto Payment Option-->ECR/Return Filing-->View Locked Challans--> Verify
After verify the challan will disappear then
goto payment (ECR)--> pay option will be appear.
pay the respective challan amount which was failed at the earlier.
15th April 2018 From India, Vijayawada

I tried to make payment last week since then I am getting the response of "Awaiting Payment". If anyone has solution for this problem kindly reply.
17th April 2018 From India, New Delhi

Hi All,
on Mar'18 ECR we paid the challan for two times due to payment confirmation msg happened the our portal on 13th of this month but amount not deducted from our account so we again generated ECR challan and done the payment after done the payment we recognized the 1st challan amount also deducted after few hours.
How to recovery one challan amount from pf office. If there is any process Please advice.
Thank you,
21st April 2018 From India, Hyderabad

[## If you have made payment using SBI Aggregator & payment status is "Awaiting payment confirmation from bank" and amount is not debited from your bank account, In such scenario for unlocking the PAY Button, kindly select the Payment->ECR/Return Filing->View Locked Challan-> (from the menu) then select the TRRN under the head SBI Aggregator Challan List to Unlock: ---- TRRN will be available in this list after 1 hour of initiation of payment attempt.]
But sir this happanes using other than SBI Aggregator than what is doing
Pls gives us suggestions
10th May 2018

Hi
I have uploaded ECR and it is showing uploaded under status, but neither ECR statement generated nor verify button. N/A showing on both the place. Please guide me.
Jyoti
13th June 2018 From India, Pune

[## If you have made payment using SBI Aggregator & payment status is "Awaiting payment confirmation from bank" and amount is not debited from your bank account, In such scenario for unlocking the PAY Button, kindly select the Payment->ECR/Return Filing->View Locked Challan-> (from the menu) then select the TRRN under the head SBI Aggregator Challan List to Unlock: ---- TRRN will be available in this list after 1 hour of initiation of payment attempt.]
But sir this happanes using other than SBI Aggregator than what is doing
Pls gives us suggestions
I Am tring but till its locked
Vikas Naik
16th July 2018 From India, Mumbai

Hi All
I am suffering same issue in every month can you please give me a permanent solution on to this.
14th August 2018 From India, Tirumala - Tirupati

Do not worry for.. Payment Awaiting problems...
Click on PAYMENTS/ ECR RETURN FILLING
Now U will see many options... so see which one applies to you...most of them time it will be inside (1) View Locked Challans or (2) inside "Actionable ECR Challans". So if its is inside Locked Challan...then you need to Unlock it. If it's under Actionable ECR challan (though rare) than click on the relevant links. Your challan will be ready for re payment within or after 1 hour. just c that your internet connection is good and its not a Bank holiday. Slow internet very often creates problem and which you will not be able to solve or proceed ahead if it's a bank holiday. At times it may be to do with Bank....when even bank network is Bad....where such Payment related issues arrive. But whatever the problem may be....there's always a solution and you need to have a cool head. My best advice would be don't wait for the last minute. Do within 1st 10th of every month. After all Govt Websites are too lousy (though there's vast improvement) and very often errors are not rectified and often your calls would not be answered.
15th October 2018 From India, Tirupur

Contribute Insights/Resources...We too faced the Pf payment problem AWAITING FROM BANK.....THIS IS IN OCOTBER 2018
Pls solve. Vijaya Rao
20th October 2018 From India, Bengaluru

Dear All
++++++++++++++ Thanks for your inputs. Wish a happy and prosperous festival of lights, DIWALI +++++++++++++
5th November 2018 From India, New Delhi