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Thread Started by #Nazia Khan 26

Hello Everybody.......... I am Nazia working as Officer (HRD) in a hospital. I want to prepare the Standard Operating Procedures (SOPs) of HR deptt. Can anyone help me out????
12th November 2007 From India, Mumbai
There are no standard templates for SOPs as workflow/ process maps/ controls/ reporting structure vary across organsiation.. A good example is the list of instructions to be followed by an electrician before fiddling with the mains eg usage of personal protective equipment/ GFCI etc.
do read SSOPs too ( ie sanitaton sop's).
12th November 2007 From India, Delhi
Thanx 4 response Surya.... do u Have some material on HR SOPs?????? May you help me out????
12th November 2007 From India, Mumbai
Make a flowchart of the process - then for every point where decision making takes place or erroneous data can be entered use controls....
finally when the above work has been done then simply write all the instructions to be followed to accomplish a task and they become the SOP.
12th November 2007 From India, Delhi
Even I am doing like this only and I have alraedy prepared some.......
Can you tell me that on which all procedures we can prepare SOPs of HR specifically.....
Although I had already prepared about Introductory Training, Employee Database, Attendance, Leave Management, Recruitment....
Will you plz tell me some other topics?????
12th November 2007 From India, Mumbai
SOPs are used as a supplement to Policies eg if you have a information security policy in place, then you may several SOPs regd background checks/ workplace surveillance/ non disclosure aggrements etc.

SOPs are also used to curb deviances in behaviour or laid down norms eg the case of an electrician not using safet equipment while working in a hazardous location. Here SOPs have another use ie if employee are unable to understand the implications of a policy eg canteen staff not practcing Hygiene may be asked to follow a checklist highlighting all important points so that no compromises are made.

This is very important as major policies fail to be implemented because they are not cleraly understood n followed by baseline staff.

another example is "distance selling directive" a law meant to safeguard cutomer's interests which sales staff manipulate and misrepresent to make a kill saying that the company gives a 15 day free trial period.

SOPs are also used if staff starts using shortcuts to enhance productivity at the xepenese of quality ( i dont need to elaborate on this one, this is what the veterans/ seniors in a cos claim to have aquired over the years)

keep me posted,

surya
13th November 2007 From India, Delhi
Hello Surya....... Thanx for your reply.... I am trying to prepare more SOPs & trying to get some more material on that....... Regards, Nazia....
13th November 2007 From India, Mumbai
Nazia, other area for SOP include;
Fire Prevention/ fire fighting.
Leave procedure
staff duties and responsibilities
Discipline, awards and punishments
General administration
Routine activities
security of peronnel and documents
promotion
Sick reporting
Sanitiation
procedure for conferences
Re-dress procedure
insurance schemes
training and career development
it is actaully inexhaustive depending on what you what.
I'm working on one for a new company you can send me yr mail address and i will send it directly to your box. My address is ..
13th November 2007 From Nigeria
hi, frnds
I am working as an hr asst manager ,right now working on formulation of hr sop and user manuals, new at this profile , not sure from where to start off ,
formulation of sop ?
user manual?
though so many people hv mentioned on preparation of sop's , is it same as hr maual?
if not then how to start making it
somone please help me out with this i will b gr88888ful
regards
Dipti
22nd October 2008 From China, Beijing
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