No Tags Found!

raghulkumarj
Hi all recently I have been moved from quality department to operations in bpo sector. In my team member ers are not doing the job daily basis ie not met the target and maintain the quality. So I request you to all to provide the ideas to improve / achieve their targets...
From India, Chennai
nathrao
3131

First understand the operations necessary in the department.
What are targets and shortcomings in fulfilling the target?
How many members are achieving ?
Discuss with the team problems,weaknesses and any technical reasons for not achieving
Friendly approach to understand issues will help you.

From India, Pune
V.Raghunathan
1330

Dear Raghulkumarj
Mr Nathrao has given you some good tips to approach your problem.
Since your query is about operations, please find out in which of the
following does the problem lie.
1.0 Men
2.0 Method
3.0 Money
4.0 Machine
Any other resource constraint?
After doing this you can think about improving interpersonal relationship
V.Raghunathan

From India
Community Support and Knowledge-base on business, career and organisational prospects and issues - Register and Log In to CiteHR and post your query, download formats and be part of a fostered community of professionals.





Contact Us Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2024 CiteHR ®

All Copyright And Trademarks in Posts Held By Respective Owners.