Multi locational automobile and machinery dealer with sales ratio of 80:20. Within auto break up is 50:40:10 in sales, service and spares; for machinery it is 30:50:20
Organisational structure and key result areas for manger and supervisory level at showroom level, regional level and Head Office
Four regions with 5 to 10 showroom locations in each region and 20 to 40 sub dealers in each region

From India, Delhi
I wanted help in designing an organisation for the scenario given. Additional information is that a typical auto showroom would generate revenues from the following:
Service and spares: 50%
New cars: 35%
Old cars: 10%
Financing/Insurance 5%
Profitability is mainly from the first item. Sales would be through walk in customers and corporate customers. CRM would be an important part of Auto dealers activities. Support areas would be administration, accounts, security and above all HR.
The next step would be identification of KRAs for the CEO and the first line of management below himat the showroom.
Finally which functions should report through the Regional Offices and which could go direct to Head Office?

From India, Delhi

Dear Friend,
Kindly click on the following link, it will give you some required information,
Pls let me know was this information useful,,
If not let me try out more & give information,,,,
Mohamed Sardhar
91 93831 93832

From India, Coimbatore
Dear Peer,
The link had a treasure of information on various aspects of HR. My eyes really lit up on seeing the contents. Many thanks for exposing me to this treasure trove.
My interest area in the short term is Organisation Design and development of KRAs for Head Office, Regional Office and Showrooms for a chain of auto dealers who also handle high end generating sets. The cars are sold through showrooms. The throughput per showroom may be assumed as 4 to 5 cars sold per day and 20 to 30 cars serviced/repaired per day. Generating sets are sold to institutions and through a dealer network.
Please do provide me specific links for OD and KRAs
Many thanks and regards

From India, Delhi
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