Dinesh DivekarDear Ramandeep,
You have explained your problem but then you have not given the background information. What is the nature of your industry? What is your product or service? What kind of operations do you handle? Who are your customers?
Since you are Operations Manager, the first KPI on which you need to measure your performance is Operations Ratio. Have you done that? You need to identify similar other ratios as well. Any system that you make should help in measurement of these ratios. Secondly, to streamline the operations at the branch level, you need to ensure that there is absolute uniformity in functioning of the branches.
For further queries if any, feel free to contact me.
From India, Bangalore
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