Can Sense Trouble Please Help - VERY URGENT - CiteHR
Kamalzz
Human Resources
Unusual_indu
Hr -generalist,(web Development Company),recruitment,performance

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Respected Seniors and my dear fellow members

I need your help. As I have mentioned in my earlier posts I work for a mid sized IT company and I have joined this company around 2 months back .I went on leave for 2 weeks and after I joined back office I can sense that three of our employees have teamed up together and probably they are going to leave the organisation soon .Before I went on leave I was aware that one employee is going to put down his papers but somehow he has managed to to take ion two more people with him .I was not in office for the last 2 weeks so I don't have much idea about what suddenly went wrong ?. We have lots of pending projects and we cannot afford to lose all three of them together .I cannot even counsel them for not leaving the organisation as they have not officially declared that .Its also difficult to recruit and train people within a month's time and put them on a live project .

I would also like to add that recently all three of them have got an increment in their salary but we have not issued them their increment letters as we had some problems with the letterhead .Should we hold back their increment letters for sometime (management wants that)?

Kindly suggest me what should be my plan of action ?

Thanks and Regards

Indrani Chakraborty

I am sorry I wanted to post this in the talk to seniors" forum but by mistake I have put it in this forum
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Hi Indrani,

The problem you see is as most professionals would sense it as a conspiracy by one individual to pull out some others...however this may not be the case...

You may need to check :

Has the employee(the one you knew before going on leave) put up his papers?

If so, has any kind of discussion (formal/informal) taken place with the concerned employee?

Since, there was an indication earlier about the employee's intent to quit, what were the steps taken?

If a discussion has already taken place with the employee, what were the things that came into light ?

How was his intent to quit dealt with by his manager/HR ?

What was the communication mehtod?

When and in what manner were his questions/queries/problems/issues answered to resolved in the past?

What made you think that the employee has "teamed up" with some others and that they might quit ?

What would have been the probablity that this may not have happened in case you were around ?

What were the proactive measures taken?

For any individual the reasons to cease employment in an organisation are guided by certain Push and pull factors.

The push factors are a result of the set up within the company (any negative tint to his current role, job profile, pay package, HR administration, communication, recognition rewards,opportunities etc)

The pull factor may be a stronger positive feel about the same factors given by some other organisation to the employee and that he/she might be evaluating the current scenario and future prospects.

A proactive communication with employees helps HR professionals to understand the underlying trouble that employees face. THese may not surface and employees make look superfically content. But, there are ways and means in which employees show their discontent. When such signals given by employees go unnoticed, the result is similar to what you are seeing.

A discontent employee may have felt the push factors, he may have discussed these with his social network withing the organisation and rubbed off the feeling of discontent amongst those employees as well (these employees may also have been feeling similar pinchm, but may not have been perceiving it as strongly)

Such issues in any organisation, point to only one thing...improper communication.

Further,

If you have already given them increments lately and letters have not been issued, and you plan to hold the letter issuance back, it may further lead to a negative communication.This may trigger more discontent among employees)

As you've indicated that you cannot councel them, you can always have a general discussion with some other employees and see what are the current areas of concern for most employees..you may get a good idea of problem bubbling down under!

As a principle always remember that communication is very important. COmmunicate with employees in very clear and precise terms so that they have no ambiguity at work place.

Keeping communication channel open will help you proactively work against any upcoming problems and take corrective actions/precautionary measures.

Thanks

kamaljit Kaur


Respected Senior (Kamaljit)

Thank you very much for your feedback .I will definitely try to find out answers to the question you have put forward.I would just like to add that the employee about whom I was aware about that he is looking for a change has not actually put down his papers but he has clearly mentioned in the appraisal meeting that he is not happy with the increment amount that we have given him .We explained it to him that we follow certain standards for giving increment so we cannot make any further changes on the same .We also promised him that we will provide him a special incentive if he completes his projects within deadline.He still doesn't seem happy with the proposal

I cannot say I have any tangible proof in hand to say that the other two employees have teamed up with him .But all three of them have started acting very arrogant off late and they are taking things as granted .They are taking uninformed leaves ,they are coming late to office,the projects are getting delayed etc .

I absolutely agree with you that there has been a communication gap as I was out of office for two weeks.

I do not want to hold back their increment letters and I absolutely agree with you that doing the same will invite more trouble but it was a suggestion from the management to do so .

Can you suggest that whether I should talk to them one-to one or call all three of them together and try to find out what is the problem

Keep posting

Thanks and Regards

Indrani Chakraborty
Talking to all three together may not be a good idea. Speak to them individually.
Also if possible, have a general discussion with all the other members as well.(this would include the members from the project and all other employees)
You could start by having monthly meets, where you can discuss the problems and issues of the organisation.
Respected Senior (Kamaljit)

Thank you for your prompt reply . Actually there was no HR prior to my joining this organisation so there is a lack of openness among employees.I have already introduced weekly team meetings where they can discuss their work related issues .But in these meetings I have found that they only talk about trivial things like they need a writing pad to scribble notes , or why there is a delay in the processing of bank accounts etc but they don't talk about core HR issues like appraisal etc .They will take some time to accept me as their well wisher and not a spy from the management :D

Moreover the management of the company is also very strict on certain things like they cannot use their mobile phones during office hours,the office timing is from 9.30 to 7.30 .Usually software companies have 5 day week but when I joined they had a six day week that too saturday was a full working day .I convinced management to give at least the 2nd Saturday a holiday

I am trying my level best to bring in positive changes but then again if seriously all three of them leave together all the blame will come on me :(

I was also thinking that diwali is coming so can we give them some gifts etc to boost up their morale ?

Please suggest what else I can do within a short span of time to imbibe a positive feeling among the team members

Keep posting

Thanks and Regards

Indrani Chakraborty
Respected Senior (Kamaljit ) Thank you so much for your feedback I guess except for you no other senior is willing to help me out :( Thanks and Regards Indrani Chakraborty
Dear Indrani,

I'm not an HR person but wanted to share my views,

There are Four major reasons for an employee to switching over...

1. Less Job Satisfactions

2. Unfavorable working conditions

3. Less compensation

4. Job insecurity

As I Understand you might have already checked your problem with these parameters and trying to make situations better, as being an HR person you better know about taking corrective steps..

Now come to this particular problem...

Those gentlemen whom you sense are planing to go might be waiting for their increment letter to get a better negotiation in next company. Do you have any idea where they have plan to go and how the working conditions are there?

As Karamjit has already given lot of valuable inputs and I also agree that sitting together with a general meeting and have discussion (a general discussion) about the matter would work, moreover you can just given them idea of the growth of the company and their prospective growth also, and also you just can express your views that in coming year you can see them at a certain level, You can give certain examples of how good is being a loyal employee and also can express your efforts you are making to give them a better and transparent working atmosphere, which will make your organization a better place to work.

I hope you will succeed to retain them by doing so.

Best of Luck.

Regards,

Manoj
Hi Manoj
Thank you so much for your comments.I was also thinking on those lines and I was to talk to the entire team about how important it is to stick to a company for at least a period of 2yrs,more so when the employees have just started their career and I will definitely try to show them the career plan that we have in mind for them like out of the three employees we actually plan to groom 2 of them as team leaders.
I just hope it works
Keep posting
Thanks and Regards
Indrani Chakraborty
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