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Gowri LakshmiHello Ms. Sneha. The challenges listed by you are very typical of those that would exist in a BPO sector. I work as a HR Executive in an Industrial sector and few of the challenges that I face are similar to yours such as Work-Life balance and Performance appraisal. Achieving employees' work-life balance was a huge task, as my company demanded extra working hours after the recent setback that we had to face. The employees were oriented on the company's challenges and the need for their contribution was reiterated. We paid them over-time, and was quite reinforcing for them. Though they were thrown off balance for a month, the working hours slowly reduced and we managed to tackle the problem. This is just an example. Every problem has a solution and all it requires is a bit of strategy and time. My best wishes.
From India, Bengaluru
Sathya rajHello Sneha,
When I was working as an HR executive i dealt with the same challenges. These challenges are stepping stones to learn more. Managing people and work ethics was one big challenge for me. Satisfying employees depends on the way they are treated at office. The technique i used was to just recognise each employee for their work and know their needs. So these are things they ll learn out of experience. Dont see it as a challenge.
From India, Chennai
AmrithauYes. I agree to the problem regarding budget constraint. Sometimes more financial support aids us into finding the best candidate.
From India, Kayalpattinam
This is a good topic to discuss which is been going on for years. I have worked as an HR executive as well but in a different sector. The challenges you have mentioned are almost the same as other HR executives would be facing. For instance, to find the right candidate for the right position was the biggest challenge for me. And there was this time where my company had a layoff but within a month we had to recruit 80 new employees. That was in fact my first task to do when I joined my company.
My HR president constantly wanted us to be updated with technology as well. But technology was not my area of expertise but I had to learn it.
My expertise is in Recruitment but one day my HR supervisor asked me to conduct a soft skill training for the processor level. I couldn't deny the task she gave me so I had to do it. I thought this was time for me to be versatile and show my talent and took this as a challenge in a good way.
These are few experiences I had. Hope that was of some help.
All the best.
VenketaramanThere are few articles I would like you to read upon,
This is an article which was published in economic times related to your topic
Biggest challenges for HR in 2014: The way ahead - timesofindia-economictimes
This is a discussion happened in citeHR related to your topic. hope it of some help.
All the best.