I completed my graduation in bms. Also completed bsim (business system and information management) in niit. Currently I am working in bank. I am planning to setup an office of bpo. I don't have enough knowledge about this field. Please provide me enough information.
I am going to have a dealer of one firm who are giving distribution ship to the person who are interested. I want to know what is the minimum qualification, requirement & investment to setup a office? I want a dealer information & contact, to help me start my BPO.

From India, Mumbai
I have basis knowledge of outsourcing business. I have it good managing the power. I have effective plan and process of that.. But only one thing is not there I don't have any contact of dealers who gives a contact of outsourcing..
I have it confidence to start a back office well, with my partner.

From India, Mumbai

Every week we have many postings about people wanting to start a business with no knowledge, and sadly many people will fail. It is not easy to run a business AND make a profit. Especially so when you are in a field where there is so much competition.

However, I will repost the comments I make every time on this subject, and hope that they will help you make the RIGHT decision for your future.

If you have no idea how to go about this, and expect other people to tell you, then you are headed for disaster.

Take a step back, and do some research on this FIRST.

Start first with a thorough SWOT analysis of both yourself and the business idea. After that put together a very detailed and comprehensive Business Plan that sets out exactly how the business is going to be set up, what funding you have, how you will operate, how you will market, and where the clients will come from.

From reading CiteHR, it seems that half of India is setting up businesses such as this. Almost every week, we get a posting about setting up a BPO business. I think the competition in this space must be overwhelming.

What is going to be different about you and your business?

How are you going to find clients, when all the other similar businesses around you are seeking the same clients?

How are you going to support yourself (and your family if applicable) while you try to establish the business and make it profitable to pay you a salary?

What capital and ongoing finance do you have to start this business, hire and pay staff, rent office accommodation, pay for marketing and advertising etc etc??

How many other similar businesses are there right now in your area that you will be competing with?

As a general rule of thumb, you need to work out what your total living expenses are for a year, and put that money to one side. That relieves the pressure to some extent while you try to establish the business. At least you can then maintain a roof over your head, continue to eat, and pay for all your living expenses, though of course, you may need to live more frugally.

Secondly you will need to work out what it is going to cost to set up the business from scratch, then how much money you will need to run the business for at least a year. Very very few businesses ever make any money in the first 12 months, so if you are counting on this generating income as soon as you open the doors, then I seriously advise you to rethink this idea NOW.

We have so many postings here on CiteHR of people who have started their own businesses, and are now desperately seeking clients etc, because the business is failing. I'll guarantee that none of these people did any research first, or made sure they had funds in place to live on.


From Australia, Melbourne

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