To give suggestion of any kind, we need little more information. Do you have B2C or B2B customers? If former, then do you have furniture showroom? Has any new showroom been opened in the vicinity? If B2B, then at what frequency your customers placed orders? In fact now the festival season is about to commence therefore, your B2B customers are supposed to give more orders. Is that your B2B customers have lost orders and upshot is your loss of orders. Have you studied your customers' behaviour? Have you identified the triggers on which your demand depends? Have your regular customers identified any alternate material?
To what extent your business has been impacted by online shopping? Of course, in just 20 days, your business cannot have impact because of online shopping, nevertheless, online shopping has been disrupting the traditional market. What is the scope of entering into online shopping and tying up with e-commerce companies FlipKart or Amazon?
Occasionally competitors play such a smart game that they pull the rug from under the feet of their their rivals. By the time their rivals realise what has happened they go way ahead. You need to investigate whether anything of this kind has happened with you!
P.S.: - The right category to post your query was "Business Knowledge Management" and not "Training and Trainers Market". I am changing the category.
10th September 2015 From India, Bangalore