Hi... Am Suganya.G working in KPO industry as a Jr.Hr.Exe. I have one doubt What is the maximum over time an employee can work per day? Kindly clear my doubt as soon as possible...
From India, Bangalore
Accounts & Hr

As per factories act maximum 50 hours per quarter in maharshtra
From India, Pune
This is Suganya.G working in KPO industry as a Hr. What is the maximum Time an employee can do Over time in Service sector as per our Indian Labour Act? Kindly clear my doubt as soon as possible...

From India, Bangalore
Hi Suganya, Its should be 40 hrs per week (Mon-Fri) which will be 8 hrs per day excluding 1 hr lunch break.

Yours is a KPO hence will not b e covered under Factories Act. Your organisation will be covered under Shops and Establsihments act

Hence this may vary from State to State.

In Tamilnadu, Shops and Establishment Act provides for maximum work of 10 hours in a day including Over Time in Section14. This means no person shall be engaged on Over Time for more than 2 hours on any days in Tamilnadu in KPOs and BPOs and other establishments.

there is also another celing of 54 hours of work in a week. Assume you work for 6 days a week and eight hours a day.

This implies that an employee works for 48 hours. Then in that week, he can be engaged on over time for six hours spread of six days ( One hour a day) or three days at 2 hours a day.

However if an emnployee is on leave , then he can be engaged on OT for 2 hours a day for five days.

Simple answer to your question in Tamilnadu:

Maximum of two hours in any day as OT. Ref to relevat provisions of Shops and Establishments Act in respective States


From India, Chennai
In Ghana it should not be more than your stipulated daily working hours(8)....but depending on the work to be done and its importance one can take maybe a few hours break until target is met
From Ghana, Accra

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