Intimation
Call the customer-service center of the insurer or their representative. Give them details such as policy number, vehicle number, date, time and description of the accident, nature of loss, nature of personal injury, if any. Note the claim registration number for future reference.
Documents
Submit the duly signed claim form along with the copies of the registration certificate of the vehicle, driving license, policy document (first two pages), FIR, any additional documents, if required.
Inspection
The insurance surveyor will inspect the damage at the garage/workshop within one working day and give the approval after assessment of the damage and costs of repair.
Cashless settlement
After repair, the vehicle will be handed over to the insured after confirmation that it has been repaired.
Reimbursement
The insured must submit the original repair invoice and payment receipt to the insurer. The amount approved as per the surveyor's report will be reimbursed within seven working days.
Points to note
> The insured must lodge an FIR in case of major damage, third-party property damage, third-party injury, damage due to riot, strike and malicious act.
> The surveyor will inform the garage about the approved claim amount and deductions because of depreciation etc. The excess amount payable, if any, will have to be borne by the insured.
From India, Ahmadabad
34Call the customer-service center of the insurer or their representative. Give them details such as policy number, vehicle number, date, time and description of the accident, nature of loss, nature of personal injury, if any. Note the claim registration number for future reference.
Documents
Submit the duly signed claim form along with the copies of the registration certificate of the vehicle, driving license, policy document (first two pages), FIR, any additional documents, if required.
Inspection
The insurance surveyor will inspect the damage at the garage/workshop within one working day and give the approval after assessment of the damage and costs of repair.
Cashless settlement
After repair, the vehicle will be handed over to the insured after confirmation that it has been repaired.
Reimbursement
The insured must submit the original repair invoice and payment receipt to the insurer. The amount approved as per the surveyor's report will be reimbursed within seven working days.
Points to note
> The insured must lodge an FIR in case of major damage, third-party property damage, third-party injury, damage due to riot, strike and malicious act.
> The surveyor will inform the garage about the approved claim amount and deductions because of depreciation etc. The excess amount payable, if any, will have to be borne by the insured.
From India, Ahmadabad
Dear Sagar ji,
Greetings.
You are doining a great job of sharing valuable information to this forum. I appreciate your each post. What I noticed, in your threads, there is no option of appreciation. Why it is so? Can the moderators address on this?
It is not possible to write every time the word of appreciations. Even the rules of forum donot encourage the post with just some words of appreciation and with this reason only option of appreciation is provided to my knowledge.
From India, Mumbai
Greetings.
You are doining a great job of sharing valuable information to this forum. I appreciate your each post. What I noticed, in your threads, there is no option of appreciation. Why it is so? Can the moderators address on this?
It is not possible to write every time the word of appreciations. Even the rules of forum donot encourage the post with just some words of appreciation and with this reason only option of appreciation is provided to my knowledge.
From India, Mumbai
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