Hi, pls tell me the difference between strategic HR & operational HR.This was asked to be in an interview ,where i was not very confident in answering. Regards Promila
From India, Delhi

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Hi Promila,
A strategic HR approach means taking a long term approach towards HR issues. Being strategic means operating HR programmes or initiatives with the goal of making a direct contribution toward meeting major corporate long-term objectives. Rather than focusing on internal HR issues, a strategic focus means addressing and solving business problems through the effective use of people management programmes.
The primary goal of strategic HR is to increase employee productivity and corporate revenue. "Being strategic means focusing on business problems that occur outside of HR.
Operational human resource management is about how you manage day-to-day issues and comply with the legal requirements of employing people. It covers the thinking, structure and processes behind the people issues that determine an organisation's success.
This may be a good answer?
deepu <deepukumarck@hotmail.com>

From India, Delhi
This is about as simple as I can get it:
Operational HR - the process and tactical tasks HR performs in employee administration.
Strategic HR - the process of "shaping the workforce" towards the overall business strategies. (usually involves a revenue measure)
So things like managing HRIS, data, performance processes are not strategic, they are operational. When we talk about how we engage employees, increase workforce effectiveness, increase the amount of required competencies needed for the business, we are moving towards strategy.

Can somebody give examples of actitives to be done in strategic HR. Is policy formulation would be in strategic HR.
From India, Gurgaon

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