Dear Candidate,
We are hiring for Team Leader & Quality Executive position for Mumbai/Indore.If Interetsed than pls share your resume at
or you can contact at 9893145678/9713531000.Contact person Arpita/Minal
Following is the JD of the profile
To effectively manage a team of 12 – 15 agents according to the policies of Company and its clients, while attaining or exceeding production, performance, turnover, and quality assurance index goals.
***Understand Companies Operational Process and Standards and effectively manage performance.
***Meet or exceed all performance and production goals, provided by the clients.
***Ensure all team members adhere to the quality monitoring and verification guidelines established by Clients.
*** Review & meet with agents at established intervals (Daily, Weekly, Monthly)
*** Educate, re-train, and evaluate agents on an ongoing basis.
*** Understand and assure adherence to all regulatory compliance
*** Successfully complete and impart all product updates to team.
***Review dashboards/ data reports on a daily basis and provide constructive feedback.
***Be directly responsible towards fostering the development of your team by motivating them and ensuring career advancement and a long-lasting and fruitful relationship of the team with the Company through timely & constructive feedback and counseling.
***Must have a strong eye for detail and a thorough understanding of client expectations
*** Meet retention and people management goals.
Regards
Arpita Khandelwal
Sr. Hr Executive
Team Splash
Permanent Staffing * Temporary staffing * Payroll Outsourcing * Training Services * Business Consulting * Outsourcing Services
From India, Indore
We are hiring for Team Leader & Quality Executive position for Mumbai/Indore.If Interetsed than pls share your resume at
Following is the JD of the profile
To effectively manage a team of 12 – 15 agents according to the policies of Company and its clients, while attaining or exceeding production, performance, turnover, and quality assurance index goals.
***Understand Companies Operational Process and Standards and effectively manage performance.
***Meet or exceed all performance and production goals, provided by the clients.
***Ensure all team members adhere to the quality monitoring and verification guidelines established by Clients.
*** Review & meet with agents at established intervals (Daily, Weekly, Monthly)
*** Educate, re-train, and evaluate agents on an ongoing basis.
*** Understand and assure adherence to all regulatory compliance
*** Successfully complete and impart all product updates to team.
***Review dashboards/ data reports on a daily basis and provide constructive feedback.
***Be directly responsible towards fostering the development of your team by motivating them and ensuring career advancement and a long-lasting and fruitful relationship of the team with the Company through timely & constructive feedback and counseling.
***Must have a strong eye for detail and a thorough understanding of client expectations
*** Meet retention and people management goals.
Regards
Arpita Khandelwal
Sr. Hr Executive
Team Splash
Permanent Staffing * Temporary staffing * Payroll Outsourcing * Training Services * Business Consulting * Outsourcing Services
From India, Indore
This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.
Add the url of this thread if you want to cite this discussion.
#Subject List: business consulting City-India-Indore payroll outsourcing career advancement quality assurance team leader temporary staffing people management constructive feedback quality monitoring Country-India