Thank you for your private message. I am rather surprised that a MCom student admits that (s)he has no knowledge of preparing a questionnaire. Before giving you some direction, I would like to pose some questions, the answers to which will help us to guage the extent of help sought.
Please let us know where you are studying and in which mode?
Kindly also tell us whether you have attended a course on Research Methodology or not?
Have you read any scholarly articles on the web/library or not?
If not, why not?
Please click on the links on the sidebar at the right for general information on designing questionnaires and/or search the web.
Kindly read the article at http://kantakji.com/media/3247/e12.pdf which will give you some idea on the specific topic. More at https://www.google.co.uk/#q=banks+an...responsibility
15th April 2014 From United Kingdom