There is nothing that you have mentioned as that you received a mail from an MNC, few companies do post a mail stating the Roles and Responsibilities for a particular position either before your personal Interview or before your acceptance of offer,Its to make yourself clear the position that you are going to handle. Do mention the points clearly that you have received as a mail so that can explain you in a better way
1st April 2014 From India, Vijayawada
for a sales manager achieving sales target is his responsibility
Role he plays is
2.Planning work of team members
3.Guiding and coaching team members
4.Controlling work of his team members
all these are roles
Responsibility is normally associated with achieving results roles is related to process of achieving results.
Hope this will clear your doubts
Amar Bir Singh
1st April 2014 From India, New delhi
Sorry i forgot to post those roles N responcibilitiesPlease explain them
* Driving employee engagement in the unit / location upto SA level
* Executing and sustaining the initiatives at the BU / Location Level through a systematic approach.
* Assimilation, Communication & Feedback, Exciting Workplace engagement, Recognition Program, Grievance Handling and Retention.
2nd April 2014 From India, Hyderabad
* Executing and sustaining the initiatives at the BU / Location Level through a systematic approach.-You will be responsible for policy making and executing for business unit
* Assimilation, Communication & Feedback, Exciting Workplace engagement, Recognition Program, Grievance Handling and Retention.--You will be responsible for handling grievances,employee retention,collecting employee feedback,communication ,engaging employees at work place etc.
They have revealed their expectation from you.
Hope this will clear your doubts.
Amar Bir Singh
4th April 2014 From India, New delhi
MNCs do have certain Standard Operating Procedures and accordingly HR Deptt shall issue JD
either separately or alongwith your Offer of Appointment Letter.
After joining, your KRAs/KPAs shall be fixed and you shall be working for achievement of these
goals. At the time of salary revision, an appraisal of your performance will be done (with or without your presence)
to measure your perrformance, and a feedback regarding shortfalls, if any shall be communicated to you.
R K Nair
ps: For further querries you can reach me through CiteHR.
5th April 2014 From India, Aizawl
Dear CiteHR Members. 20.1.2019
SUB: Imp. Systems, Rules, Forms to improve P&A works, to work
HR Dept. HOW HR MANAGERS ARE “CHANGE AGENT”?
I am an Ex AGM-HR&Adm.with 35 yrs.exp.in HR, IR, LEGAL, & Admn., Management Works of 7 Mfg.Co’s.,Corporate Offices of Steel, Power, Chemical Plants & Mines; in Ballari,Chitradurga, B’lur,Chennai,Hyd.etc.,Secretary for ISO Certification & HR&Management Consultant for 6 years.
(Abbreviations used to save space).
I am providing Training to Individual Officers, Managers, Company Officials, Freshers; to ASSIST them to improve their HRA&IR works with S.O.P. for Factory, Mines, all types of Estt./Office Admn., Recruitment, Attendance, Leave, Salary-Benefit Admin., Grading of employees, C.L., Welfare, Statutory Compliance, Regn., Licence, Legal, PF, ESI, PA/PMS,T&D - from Recruitment to Separation - with all Systems, Rules, Forms etc., for H.R. Management - in Soft & Hard Copy - for easy understanding - to perform their works efficiently & Professionally.
I am giving below some of the Imp.HR Systems, Rules which are not there in many Cos. Pl.also read the List of 52 Imp.HR Forms. It will help you to make HR Systems, Rules, compile, comply with Statutory obligations, Auditing, Recruitment, M.I.S.,PA/PMS, Grading of all levels of employees, Inspection of F.I., L.I., PF, ESI etc., .
IT IS MANDATORY FOR EVERY COMPANY TO ENSURE to IMPLEMENT, ENFORCE & COMPLY WITH ALL INDUSTRIAL, LABOUR LAWS & ACTS .
Today; All Managers are HR / Personnel Managers as they have to get all their works done thru’ their employees. Most Managers; when they want a solution; they refer to GOOGLE; rather than ask Expert or go for Training to enrich their knowledge from expd. Professionals.
For ex: when u want to know what is “Probation or Standing Orders” and you GOOGLE; u get 10+ Answers for 1 question; each one different from the other & even then; u may not get a Ready to use Answer/Form with all Rules & clarifications to use; as u can get from an Expert with 25+yrs. exp. in 5-6 Mfg.Cos. due to his practical handling exp. & exposure to different situations & environments.
HR&A Mgrs. are called CHANGE AGENT. WHY?
It is the HR Mgrs. who Attracts, Recruits, Encourages, Develops, Retains & Finally; Settles every employees problems /matters from Recruitment to Separation & Liaison with Govt. Officers like F.I, L.I., PCB, PF,ESI, Police, Public etc.,to help the Co. to comply with all Statutory Obligations & to employees; to get their benefits.
HR&Admn. Mgrs. in many Cos. are often questioned / teased by HODs/GM/MD including the employees for NOT making / following Rules on the below HR issues:-
1. How xyz got job, who interviewed /selected, who fixed Design., Salary, Grade etc; in Cos. which don’t have proper Criteria /Forms for Selection thru’ a Team of Panel Members; since HRD will have to deal with sensitive problems like grievances (Junior or less qualified getting more than Seniors etc.) as employees will react unlike Materials, Machines; which don’t react as men do. Standard Cos. prescribe Min.3 – (1. HOD of concerned Dept., 2. Unit Head & 3.HR Head) to take care of major HR works like Recruitment, Promotion, SI, Revision of Salary, Change of Desgn., etc., to maintain harmonious relation & to protect Co’s / Management’s Reputation.
FOR RECRUITMENT, APPOINTMENT, EVERY Co. MUST HAVE
1. MAN POWER INDENT / REQUISITION FORM (MPIF) &
2. INTERVIEW ASSESSMENT-SELECTION & APPL.FOR APPOINTMENT FORM; wherein
HRMgr.will get the reqd. details to call the right person for Interview & Interview Panel Members will get all Personal details of the candidates tobe interviewed; factors tobe assessed; viz., His Qlfcn., Exp.,, Suitability/Fitness for job, Age, Native/Present place, Present Post, Salary, Expected salary, Panel Members Recommendations, HR Verification of Candidates details vis-a-vis existing employees Salary; HR Mgrs. Proposal to fix Post, Salary etc.,before putting up Proposal to MD for Approval; to avoid heart-burning among employees after Appointment; disturbing harmonious relation at Plant.
HR Mgr. to start Recruitment process only after receiving Appd.MPIF from User Dept. (like Accts.Dept. doesn’t pay even Rs.50/- without Appd.Indent).
My New MPIF & Interview Form provides all above essential points reqd. to solve Recruitment, Interview & Selection problems.
(Some Cos. adopted them as they do not have updated Forms).
GM/MD must issue Orders that no person will be Recruited/Appointed without the above 2 Forms are filled & verified by HR Mgr. before putting up Proposal for Apptt. to MD for Approval.
2. EXISTING CO. APPLICATION / BIO-DATA FORM not providing imp.
dtls.of all empl’s, Family, Dependents, Nominee, Person to Contact in Emergency to update / furnish details in Statutory Returns to F.I., L.I.,P.F.I., ESI, IT, PT., Bank, HRIS etc., Hence, many HR Mgrs. face problems to give Per.dtls. to GM/MD, Govt.Officers etc. as the following current infn. is missing-
1. No Present Address to send Notice to X,
2. Mobile No. changed & unable to contact X
3. No Nominee’s detls.or dtls. of Person to
contact in Emergency; to Notify accident etc.
4. No Nominee’ detls. to send payment of
5. No detls. of Marriage/Family, Children,
6. No detls.of Aadhar,Pan Card for PF, ESI,I.Tax etc.
7. No detls. of latest Addnl. Qlfcn. etc., to
review Career Growth, Spl.Increment etc.,
8. No Bank A/c.No.IFC Code No.etc.to send F.S./payment
(My NEW BIO-DATA FORM will help U to collect all such infn. 60 Points. Some Cos. adopted them as their Co.Appn. had less than 20 points. Pl.check No. of points in ur Co.’s Appn. Form).
3. ABSENCE OF Proper FORM FOR PERFORMANCE ASSESSMENT TO ASSESS EMPL’S. PERFORMANCE to give Designation, Promotion, Increment, Grading; can lead to Grievances, dis-satisfaction, attrition, problems to HR Mgrs. to administer P&A works.
GM/MD must issue Orders that HOD must fill up the above Form for Regularisation of Trainees, Confirmation of Probationers, Promotion, Upgradation, S.I., Change of Designation etc. and the same must be verified by HR Manager before putting up Proposal for MD’s Approval.
WHEN GRADING, FIXING, REVISING SALARY /INCREMENT IS PROPOSED FOR THE FIRST TIME; BASED ON HIS EXISTING QLFCN.,EXP.,SALARY ETC., IT CAN CAUSE GRIEVANCES TO SOME EMPLOYEES WHO ARE LEFT OUT/NOT CONSIDERED.
HOD proposing Change of Design., Promotion, S.I., should fill up P.A. Form with justification; so that HRD & Mgmnt will not be questioned for any anomaly or denial to left out employees.
HR Mgr. should ensure that all employees Personal dtls. including Qlfcn. Exp., Past service, Salary details are there in Per.file & Checked.
P.A.FORM SHOULD BE SELF-EXPLANATORY WITH CHECKS & BALANCE POINTS; TO FACILITATE:-
A. HODs to assess his Employee’s Work Exp., Performance, Attitude, his Personal details etc., to propose.
B. HRD to review the case; taking into account his Qlfcn., Exp., Performance, Disciplinary issues, Merit of the case; effect/reaction it may cause to Others who were left out etc.,
and then; HRMgr to put up Proposal to MD for appl. so that both HODs & HRD did the Checks & Balance Exercise to minimize any flaw to implement Proposal and Mgmnt & HRD is not ridiculed for any problems; later.
My NEW P.A.Form contains 30 Requisite points- CHECKS & BALANCE to help HODs & HRD. As P.A.FORM PLAYS AN IMP.ROLE TO FACILITATE HODS & HRD TO IMPLEMENT HR PROPOSALs, Pl.check No.of points in your existing PA; Whether Checks & Balance Points are covered etc. If not, pl.contact to share more.
4.NATIONAL & FESTIVAL HOLIDAYS Act – DUSSEHRA, DIVALI – OPTIONAL/RESTRICTED HOLIDAYS:
As Jan.,2019 has arrived, the P&A Dept. would have filed HOLIDAYS LIST-2019 with L.I., F.I., & exhibited on Notice Boards as per the above Act. If you have provided O/R Holidays, it is OK. If not; you can consider the following points during 2019 and review the O/R Holidays in 2020 based on the benefits to the Co.; employee’s needs, morale etc.,due to not providing O/R Holidays (mentioned below) in 2019 and make the List for 2020 including them.
Some Cos. declared 11 to 15 days Holidays for National & Festival Holidays in 2018 including the 5 National Holidays (COMPULSORY) as per the Karnataka Holidays (N&F) Act, 1963.
Further, the remaining days are also declared as COMPULSORY Holidays; due to which; all employees have to observe all Festival Holidays though some donot want to but; he has no option since the Co.has declared it COMPULSORY. Whereas; he has to apply for leave to observe any of the following Festivals which he/his family wants to celebrate or to go to his/family place; since Co. has not included them in the Declared Festival Holidays.
New Year Day Makara Sankranti Maha Shivarathri , Good Friday,
Ayudha Pooja, Naraka Chaturdasi , Eid Milad etc.,
Hence, you can declare 5 National Holidays COMPULSORY + some imp.Festivals like
Ugadi, Diwali, Ganesh Chaturthi etc.,
so that; the employees will have an option to take other Festivals (mentioned above) which he/his family wants to celebrate or plan to go to his place with family etc.for which; he need not apply for leave.
HOLIDAYS LIST - 2019 is prepared with O/R HOLIDAYS. If you have not done with O/R ; Pl. contact to share more.
BENEFIT TO THE COMPANY:
Some HODs face Manpower(MP)Shortages to man Essential Services during Festivals like Dusserha, Divali when 3-4 Holidays come at a time. OPTIONAL HOLIDAYS will help Continuous Working of Essential Services(like Prodn., O&M, Utility, IT,HR&A, Transport, Canteen, OHC (which require un-interrupted Works) to ensure Min.MP to man Essential Services as most empl’s don’t observe all Festivals at 1 time & so, when 1 set of empl’s take Holiday, other set can work & vise-versa.
5. LEAVE CARD (L.C) VS. LEAVE APPN. (L.A.) FORM:
Some Companies are still using loose Leave Appn.Form for taking of Leave instead of adopting Leave Card System. As the present Leave Appn. is loose & 100s of such Appns. comes to HR Dept., Seniors cannot Check, keep track, tally with Biometric data as can be checked with Single Leave Card & hence, Certify Attendance as put up by the staff. In case of discrepancy; or complaint, checking/tracing of old L.A. is difficult; will delay Salary Processing etc., Since some employees will take 2-3 times leave in a month, Co. has to Print 1000s of copies of L.A. every time as against Printing of 1 Leave Card for 1 employee for 1 year. Also; many L.A.,are zeroxed due to urgency; increasing the cost. L.C. Saves printing & zerox Cost where lot of empl’s. Work. After one year, keep LC in Per.File as Record to verify throughout their service; Empl. will know how often he is taking Leave & plan his taking of leave. HOD can caution, Mis-use / approve on need basis.
The imp.Managerial work of P&D to check / tally Attendance cannot be done or is ignored since; P&D has not adopted L.C.System.(Finance Dept.can check & tally all expenses a/c.). One reason for not adopting L.C. is; many HR Mgrs/GMs.not knowing its benefit
BENEFIT TO THE COMPANY:
In case of L.C.; since there will be only one Card for every employee for one year, the L.C., moves thru’ the HODs, HRD., Accts., Auditors, Sanctioning Authority-GM/MD throughout the year. It helps them to check; see the correctness of all Leaves; specially; P.L. as it is cash. This Check itself will reduce discrepancies; and lead to a qualitative change in the attitude of all P&A Ofcrs to check the L.C. when it comes to them (AND EVERY L.C. MUST GO TO P&A Officers TO PERFORM THEIR MANGERIAL WORK OF VERIFICATION). It makes employees extra cautious & plan to take leave unlike in the case of Loose L.A. which only helps to get sanction of Leave but none to check. As L.C. is a manually entered Card & checked by P&A, Auditors, etc., it is accepted by all as Authenticated & Seniors rely for its correctness. Hence, L.C. helps to compute Leave, make Pay Roll & F.S. work fast.
If you have not yet introduced L.C; to start with; u may make it as under:
1. One side of the Leave Card to apply for Leave &
2. Backside; u can print Leave Rules for the infn.& compliance of all employees so that;
in one Card; u can get both the works done & u will have an effective & useful System in place for Leave Management.
The existing System of applying for Leave Online, Punching, Face Reader Bio-metric etc., will continue. Only the L.A.Form will be replaced with L.C. for several benefits for the Co.’s P&A function.
6. INDUCTION Process;
The 1st Impression, Confidence building tool; between New Recruitees, Co., HODs & Reporting Officers do not exist. Joining, Welcoming, Introducing formalities; providing basic infn., facilities etc., to the new Recruitee are essential to create a sense of belonging / Retaining, career growth etc.,.
7. ABSENCE OF FORMS, RULES TO PAY, REGULATE ADVANCE, LOAN, EXPENSES, OD, TA, Co-Off, PL Encashment, MB etc.,
affects Administration of P&A works. A uniform Policy, Forms will reduce writing works & save precious time of Officers, employees and facilitate fast working of P&A and Accounts Dept.
8. ABSENCE OF ASSET DAMAGE / BREAKAGE / INJURY REPORTING SYSTEM, Forms: Assets Registering of costly items like Laptop, Mobile, Instruments, tools, Movement Systems, Employment Injury; can result in Loss to Co., delay to claim insurance / settle payment etc.
9. RESIGNATION ACCEPTANCE, NO DUE / CLEARANCE CERTIFICATE, Relieving & Final Settlement-
No proper Form / System after HOD sends Resignation Letr. to HR. No Feedback to the person, HOD etc. from HRD reg. Resignation Acceptance, No Due / Clearance Certificate, Exit Interview, F.S. etc., to regularise Separation.
10. ABSENT NOTIFICATION FORM - - A.N.F.
Another imp.issue for which HRMgr. is blamed is the Absenteeism of employees in different Depts. & initiating disciplinary action for A.O.S.
Absenteeism is common in some of the Labour Intensive Cos.& it can become an issue if not dealt with promptly. HRD. is blamed for laxity.
Qtn.: When X in Prodn. Dept. absents, whether HR or Prodn. Dept. to initiate action?? HR to take Action against erring employee only when concerned HOD sends A.N.F. to him. Proper Disc.Procedures, Rules tobe followed for AOS lest; Court will nullify Termination as void. The above Form helps to Report & initiate action for Absenteeism. A Circular & ANF Form to be sent to all HODs to Monitor, Report Absenteeism & to initiate Disciplinary action.
11. WHY STANDING ORDERS (S.O.) - I.D. Act - Issues.
A Certified STANDING ORDERS under Indus. Employment (S.O) Act; empowers the Co. to take Disc. Action against its Erring Empl’s. for violating T&C in S.O. BUT; the Co. cannot punish Empl’s. for acts not included in S.O. - SUPREME COURT.
Company Suspends, Terminates employees leading to Litigation, grievance; damaging Co.reputation; besides wasting Co.’s time & Money. TERMINATION WITHOUT ENQUIRY / NATURAL JUSTICE etc. IS ILLEGAL & Court can re-instate such Empl’s.
S.O. Act obliges Cos.with 50+ empl.to adopt S.O. to regulate Employment conditions, Master-Servant Relation -tobe Certified by DLC & displayed for infn. & compliance by Co. & all empls.
Imp.Do’s, Don’t’s, Duties of Empl’s., Mis-conducts for which empl’s. LIABLE FOR DISCI.ACTION-80 points. Imp.t&c.in Appt.Order.-for Sk.empl.-30,Suprvsrs & above-40. Pl.include Imp.acts/Conducts in S.O. & A.O.,and Follow PROCEDURES of NATURAL JUSTICE to make Co’s. action LEGAL.
Some HRMgrs.face problems to Certify Attendance for Salary due to the employees NOT Signing/Punching daily, Absenting, Leave, OD, Co-off regularization etc., U may use the below Circular.
Pl.correct the Shift & other items as per your situation.
C I R C U L A R
SUB: SHIFT TIMINGS- REGULARISING ATTENDANCE, ABSENCE,
LEAVE etc. FOR SALARY
ALL THE EMPLOYEES OF THE COMPANY ARE HEREBY INFORMED TO MAKE NOTE OF THE FOLLOWING AND COMPLY WITH THE BELOW RULES WITH EFFECT FROM . . . , 2019:
1. As our Factory/Co. will be working in A, B, C & General Shifts; the employees shall adhere to the following Working Hours as allotted to them:-
Shift – A Shift - B Shift - C General Shift
--------------- -------------- -------------- ---------------
Begins - 6 a.m. Begins 2 p.m. Begins 10 p.m. Begins 9 a.m.
Ends - 2 p.m. Ends 10 p.m. Ends 6 a.m. Ends 6 p.m.
2. Every employee should record his Presence Daily in the Attendance Register as per their Duty Schedule mentioned above; immediately on arrival in the Factory and before starting of his duty; and also PUNCH IN Time (on the Punching Machine kept at the Factory/Office entrance) before Starting of the duty. OUT Time shall be Punched after Ending of the duty/While Going out of the Factory.
3. ALL THE EMPLOYEES ARE REQUESTED TO MARK THEIR DAILY PRESENCE BY PUTTING A small Initial only. Please donot put signature. Signature of some employees Stretching to other’s column; is spoiling the Register.
4.All the employees MUST write the SHIFT Name (A, B, C or G which he is doing) below his initial.
5. If the employee has to go out of the Factory during the 8 hrs. duty period, he should get Appd. OUT PASS/LEAVE CARD from his Superior, produce to Security/Time Office at the Main Gate, Record In & Out time in Punching Machine every time while Leaving & Entering the Factory to record the total hrs. worked daily in the Factory.
6. BOTH ATTENDANCE REGISTER & PUNCHING REPORTS WILL BE THE BASIS TO CERTIFY ATTENDANCE FOR SALARY AND HENCE, ALL EMPLOYEES MUST SIGN & PUNCH AS ABOVE WITHOUT FAIL.
7. EMPLOYEE MUST sign IN ATTENDANCE REGISTER only if he has worked on that day. HE SHALL NOT SIGN IF HE HAS NOT WORKED ON ANY DAY. IF his Superior has permitted him to take Holiday on any Sunday, Holiday etc, he can write S for Sunday, H for Holiday & WO for Weekly Off PROVIDED; he has not attended duty on those days.
8. EMPLOYEES SHALL NOT WRITE OR RECORD LEAVE, C-OFF, OD etc., IN THE ATTENDANCE REGISTER. EMPLOYEE SHALL PRODUCE SANCTIONED LEAVE CARD, Co-OFF Appn., OD Form etc., TO HR DEPT., THEN HR DEPT. WILL RECORD THE SAME IN THE ATTENDANCE REGISTER AND REGULARISE THE ABSENCE.
9. All the Employee should regularize Absence, W/Off, Holidays, Leave, C-Off, OD etc. within 2 days of NOT SIGNING and NO COLUMN IS LEFT BLANK AS ON 30/31 OF THE MONTH. If any absence is not regularized by 30/31; please discuss with HR Manager; failing which; it will be treated as absent & will cause deduction of Leave, Salary etc.,
10. HR Dept. is authorized to put Red Dot in Blank columns which would mean the employee has not attended duty on those days; unless he regularize it with Leave Card, Medical Certificate, C-off, OD Slip etc., as the case may be. Once Red dot is put, Employee shall not overwrite; BUT discuss with HR Mgr reg. regularizing the same.
11. No correction/no representation regarding Attendance/Absence will be accepted after Attendance is Closed & given to Accts. / BANK for payment of Salary. Hence, all employees are required to discuss with HRD reg.regularising Absence to avoid deduction of Leave, Salary etc.
12. Employees; due to exigencies of work, when required to work by their Superiors; beyond duty hours,Weekly Off days, Holidays etc.,they should comply with the instructions, work and enter in the Extra Work / Co-off Register kept for the purpose and get the Signature of their Superior in the Register.
13. When the employee wants to take Co-Off for the Extra work, he should enter the same in the Co-Off Register and get the Co-Off Application sanctioned by his Superior & present to the HRD before leaving the Plant.
14. No employee SHALL sign for others, SHALL NOT MAKE CORRECTION OR OVER-WRITE IN THE REGISTER. EMPLOYEE SHALL TAKE THE REGISTER ONLY FOR SIGNING AT THE SPECIFIED SHIFT TIME. HR MANAGER IS RESPONSIBLE TO VERIFY & CERTIFY ATTENDANCE FOR SALARY & HR MANAGER IS THE CUSTODIAN OF ALL H.R. REGISTERS INCLUDING ATTENDANCE REGISTER.
15. The HR Dept. has to maintain the Registers for several years for inspection of Govt.Authorities, Auditors etc., to check, verify & Certify Attendance to pay Salary, Regularise Leave, Absence etc.,
Hence, All the employees are requested to co-operate to maintain & Certify the Attendance for Salary and help HR Dept.to keep the Registers as per Rules.
16. ANY EMPLOYEE VIOLATING ABOVE RULES WILL BE LIABLE FOR DISCIPLINARY ACTION.
17. The above Rules will come into force with effect from , 2019.
MANAGING DIRECTOR / GENERAL MANAG – HR & Admin.
Every HRMgr. must have all Imp. HR Acts, Systems, Rules, Forms to administer HR works effectively & Professionally; as HR Mgr. is answerable to
F.I., L.I., PFI, Pension, ESI, Gratuity, PT, other Govt. Officers, Auditors, HODs, GM/MD, Employees etc., and he has to solve all employees problems; keep Records in Per. Files for future ref. DURING THE LIFE OF EMPLOYEES & CO. ITSELF.
REQUEST: As these are imp. P&A. Rules, U may print, read & preserve them for future reference. (I have developed 200+ imp.HR Rules, Forms etc.,) Pl. SHARE THIS WITH UR SENIORS & FORWARD to UR H.R.FRIENDS IN OTHER Cos.for their infn.& help them/me.
I can provide you all Updated, Ready-to-use HR Systems, Rules, Forms & assist you to introduce & implement them.
Thanking you & awaiting to hear from you.
With Kind Regards,
C.N. Khan,HR & Mgmnt Consultant&Advocate(Ex-AGM-HR&A-35 yrs exp. in HR,IR,LegalAdmn.in7 Mfg.Co.s+Secy.for ISO certification).
Ph: 9535470460- E-Mailid:
SANDUR / HOSPET, BENGALURU
Ex-Member, NIPM, Calcutta, Ex- Tr.Member, I.I.M., B;luru.
Languages known: Kannada, Tamil, Telugu + Hindi & English
20th January 2019 From India, Mumbai