Lavika Yadav
Manager-hr
Adv. Manoj Liyonzon
Advocate, Chennai
Silva
Business Development / Administration
Mhrmraj
Rbm Ir Solutions
Nashbramhall
Learning & Teaching Fellow (retired)
Hopegovind
Manager- Hr & Admin
Rupa Mehta
Trainer-soft Skill
Deepti_Rawat
Hr Executive
Shashangan
Fund Manager
Pravinbhingarehr1
Manager Admin & Hr
+8 Others

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Hello Seniors,
I am working as HR executive in an IT company for last 3 month, I do not possess much experience but as last HR gave me a brief description about her profile, I continued with that, but 2 day ago my boss took 1-to-1 meeting with all the staff regarding the performance of HR and the results were shocking as all the staff blame me for being biased, not very strict or said rude and unable to mange the profile. They gave me less marks compared to last HR. These reviews are from those employees who even do not had much communication with me. I took this constructively but please help me how to overcome this situation.
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Looking strange. You need to ask inputs from them only as I don't understand why they gave you less marks. Ask them what are their expectations and you need to work on them only. It would be difficult for you to improvise on some points and later you come to know they are not looking for all these points.
So better take inputs from them and try to improvise on those points
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dear deepti

god bless you

you have stated that you have got little experience and the 1 2 1 chat of your boss with the staff has left you with lot of blame on you on many aspects

1. i congratulate you for the achievement that in 2 months time you can be talked about by the staff. people who stay for years at times are not noticed or even known to staff. congrats keep it up

2. to quote Dale Carnige " NO ONE KICKS A DEAD DOG " vibrant and dynamic people only are noticed . you throw stones only on a dog that gives you fear.

3. now for what you should do . i quote from rudram chamakam the last stanza for you and everyone to follow

I would think by my mind only sweet things,

I would do only sweet things,

I would take only sweet things for worship of devas,

I would talk of only sweet things,

I would only give sweetest things with devaas,

And men who want to hear good things,

Let the devas protect me who does this way,

And let my ancestor gods protect me.


blessings

dr ram


Dear Deepti,
It takes a lot of courage to blatantly accept one's own faults. I would say your modesty will take you on the right track. Back in your firm, you have to attend to two entirely different domains of people; your peers i.e the HR-mates and the employees. As far as pleasing the colleagues is concerned, I would suggest not to get impatient. You are new to the domain and will need a lot of perseverance to showcase your mettle. Inculcate the technicalities, do your homework, read articles, get in-hands exposure to all that comes your way and while putting all these efforts, try to get help from your seniors. Be thankful to them. You just have to make them realize that you are trying to get a hang of all the chores in their worthy guidance. For the employees, just be more interactive and congenial. See that they relate to you and come to you to address their grievances. just be a more proactive and you are thorough.
Dear Deepti,
You have not given enough information to give precise advice. For example, what is the nature of the organisation and how many people are working? With how many people did the manager have 1 to 1 conversation? What was the profile given by the previous HR person? Did you manager give you a breakdown of the points raised by the staff? More the information that you provide, more precise will be the advice that you get.
I have applied the gap approach to improve Teaching and Learning. You can read more about the GAP approach at https://www.google.co.uk/search?q=ex...ch+to+teaching
Thanks for your valuable suggestions, and As Sir Das asked me to be more interactive and congenial but the main problem is that those employees who gave totally negative feedback are very introvert, they don't have lunch along with other staff, don't find HR one-to-one meeting interactive and fruitful and while talking to me it seems that they have no interest for any conversation. Please suggest.
Hello Simhan Sir,
It is an IT firm (outsourcing) having 2 section 1. SEO and 2. BPO. BPO consist of 11 employees including 1 manager, has been started recently i.e. a month ago while SEO was established in Jan 2011. There are 12 employees including two manager in that section. I and a technical admin is common for both the sections. My Boss had one to one chat with all of them and just told me that staff is considering me rude and biased.
As it is a small firm ask your manager to give you some more information about what they mean by rude and biased. Please read the articles in the links there and prepare a questionnaire to solicit their expectations and perceptions. They may not interact with you in person, but may be prepared to answer your questions.
Dear Deepti,
As advised and appreciated by Mr. Reinoramanan is absolutely fantastic as well as by Mr. Simhan, As a good HR, you have to make a balance with your staff and boss and have to coordinate with them.
As per my concern, if your boss took you for 1 to 1 meeting with staff that is not only good but also good platform constructed by your boos for you for further interaction with your staff.
It may be possible, you may be felt some bad from the staff due to their unhappiness and complaining about you. Forget that all.
But take it positive that you are now in position to understand the existing problem and what is their requirements. which will lead to solve their problem easily.
Make a note and summary on earlier HR Activities and compare with current requirement. Prepare small presentation on the same and present to your boss for his review and advise for implementation.
Regards
Dear Deepti,

I can understand your condition..as we all are freshers when we start something..I am also not so old in HR.Just having 2 year experience.

But I would like to share my views as I have worked in largest broking house as well as a small newly setting up IT company..So both experiences are worth sharing.

Profile and designation of a HR is very dignified.We are the source of employement and also like gurdian of employees while he/she is working with us.So we have to set good examples in front of employees.We need to be neutral.We have to be generous like a mother when children has done something good in class and strict like father who is making child strong with his toughness.

Dont involve yourself with a particular person so much..If someone has done good appreciate them and also motivate others who were in same race..When somebody complains about something listen patiently and give them assurance that you will find the root cause and rectify it.

Try to be polite and look cheerful..Dress sincerely....and persons who were negative in 1to 1..call them in you cabin in free time and ask them their expectations also make them realize that every person has different personality..Previous HR was good but you are also there for their mutual benefits..Plan some interactive employee engagement activities so that you can know them better..

I know I havent said anything extra ordinary..but if you follow all these things trust me gradually all things will be OK..



All the Best !!!
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