Soft skills is a combination skills which is necessary to be successful in every day life. This is one of the important life skills most people lack today.

Soft Skills are the core component which missing to many people. Because of this, even with bigger qualifications, people don't get recruited . For working people, lack of soft skills can cost their promotions and some times, even their job. Companies profit can get reduced, if their employees lack soft skills. In today's globalization market, knowing the international etiquettes and manners plays a vital role in retaining the existing clients and also get them new clients. For employees, if they cannot handle a client, they may termed as in efficient even they work hard and perform extremely well in their job.

We are qualified trained professionals trained by Image Consulting Business Institute in the areas of Image Management & Soft Skills. We use experiential learning using games and real time simulation experiences. Experiential learning makes people to learn the required skills without much effort and stays in the memory for long time. Moreover, every body in the team is made to participate automatically.

We are based out of Chennai, Tamil Nadu, India. We can be reached through our contact us form or at 8939948971.

From India, Chennai
Hello Mr.Bala,

my name is sameer from banaglore . see below my profile FYI:

Sameer Mohammed

Agasthyambika Niliyam

Doctors Layout

Whitefield Post

Bangalore -560066


To work for an organization, which enables, encourages and value smart work, muti-tasking along with the drive to work with a given individual and collective responsibility.

Work Experience:

11 years across different Job Responsibilities

Work Profile:

Transition Specialist, with multi level experience with numerous transitions of business across Service partners, Business locations and various Business Verticals, International as well as Domestic Clients

• Business Process Design & Architecture

• Strategy Deployment

• Key Account Management

• Process Mapping

• Vendor Evaluation, Engagement and Management

• Process Definition, Design and Implementation

• Corporate Training – Soft skills & sales training

Current Employers:

Organization: Sagacious Infosystems Pvt ltd

Duration : 2012 March Till date

Job Title : corporate trainer

Organization : Magnus Advertising (Australia)

Duration : Feb 2005 to Jan 2007

Job Title : Business Development Manager (B2B Campaign)

Organization : 24/7 Customer Service

Duration : November 2003 till January 2005

Job Title : Sr. Customer Service

Academic Qualifications:

• Diploma in Interior Designing – Jenson & Nicholson

• Pre-University : Lowry Memorial College, Bangalore (2000)

• SSLC – Lowry Memorial School , Bangalore

Experience Summary:

Transition Analyst & Outsourcing For Direct

Aus Client

• Source of clients International

1. Search leads

2. Evaluating The Project (Operation & Costing)

3. Vendor Reputation

4. Vendor History

5. Vendor Requirement

6. Signing Of MOU (Memorandum Of Understanding)

7. Training/ Understanding the Project

8. Prepare SOW (Statement Of Work)

• Understanding Customer Requirements and translate the same to a scope of work document for every business initiation

• Coordinate the internal and external validation of SOW

• SLA mapping and validation & Approval of SLA across the business units and customer requirements

• Define and propose the performance management system for the transition of the process

• Ensure smooth transition of process, technology, knowledge parameters and ensure sustenance before handover to the management team

• Have handled transition of process across all verticals of the business like Market Research , Out bound Telemarketing ,online marketing,Training etc

Apart from consulting for various corporate, I have been conducting different seminars and workshops in the areas of Management/Leadership Training, Communication skills and Personal/Professional development. These trainings include programs such as-

Communication skills and Personal/Professional development Management /Leadership Trainings

Communicating with difficult people Coaching and Mentoring

Assertiveness Conflict Management/Resolution

Basic writing/email writing skills Delegation skills

Personality & Public speaking Discipline, Criticism, Difficult employees

Persuasion skills Management skills

Listening Employee Motivation and Engagement

Negotiation Empowering skills

Presentation and Speaking skills Facilitator skills

Telephone skills Leadership skills

Decision Making skills Performance Management – review and enhancement training – PIP & PEP accordingly

Emotional intelligence Succession Planning

Hygiene, dress and appearance Supervision

Time Management Team Building and development

Personal goal setting, Problem solving Workplace and Employee attitudes

Interpersonal communication Employee evaluation and Feedback

Handling Stage phobia

Behavioural issues and etiquettes

Table Manners

Stress Management

Sales Training – how to overcome objection while selling

Organizational development and HR projects I have recently been involved in are-

Computer Proficiency:

Office Applications i.e., Ms Office, Internet technologies

Personal Details:

Late Father’s Name: Nickesh.G

Date of Birth : 25th February 1979

Telephone : Mobile - 9743227993

Hobbies : Listening to Music, Snooker, Painting, Gardening Also Conducting

Events (Based on Themes, Occasion’s, Ceremonies, etc) also worked as

BDM for Event management Firm in Rajajinegar on a part time bases.

Languages : To Speak - English, Hindi, Kannada, Tamil, and Telegu

To Write – English

Date: Signature:


From India, Bangalore

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