Ryan
India's 1st Strategic Strengths Coach, Corporate
Uma Parthasarathy N
Was Asst, Store Manager. Just Resigned For
+1 Other

Respected Seniors, Gd evng.
I am having certain doubts, on which I would request you all to help me. Firstly, I would give a slight recital of my background and experience.
1) having 10yrs. experience into Retail Operations and Customer Service
2) have attended TTT Programs in 2 of my previous companies. And got Certificate for the same.
3) Was a In-store Trainer in my previous company (though it was an added responsibility, and was not provided anything in written)
4) I am interested in becoming a Trainer, and hence doing PGDBM - HR from SCDL.
My queries are:-
1) What are the prospects for me in Retail HR with my experience base. Will my experience into Retail Ops will be considered an added advantage?
2) Will the PGDBM - HR course suffice for a HR or Trainer Job?
3) And if no, then what further course should I pursue for increasing my chance for better prospects.
Request you all to please help me out with my doubts.
Waiting for your valuable inputs.
Regards,
Uma Parthasarathy
Hi Uma,

The operations experience you hold would be very good, but it would be a big risk for a recruiter to consider you for an HR role because you lack relevant experience.

As a trainer, they will want to know how many hours and participants you have trained before they consider you. Also, have you ever designed content? if so, what content have you designed?

Having 10 years of non HR experience makes it difficult to consider you for an HR role, no matter what course you complete. In all probability, if selected, you will be expected to start at the bottom and work your way. Forget fancy designations and high salary packages. You may be given a lot of coordination and administrational kind of jobs. It will take time, but if you are willing to learn, then there will be some growth after 3-4 years, depending on your performance.

If you were involved in recruitment in the retail world, then you may have slightly improved your chances in getting into HR - but as a recruiter only.

let me know if you wish to discuss further.
Rsptd Sir,
Thankyou so much for clearing my doubts. I would like to discuss few more points with you.
1) Firstly, I am very aware that I am venturing in a very different career path, but I am prepared to devote as much time as I gave to operations.
2) I would like to make my basics strong, hence prepared for an adminstration job.
3) I have been imparting Training but have never develop content.
4) Also, if I would like to opt for trainer in retail, so do I have to gain experiece in hr first?
5) To add on, do I need to know content development to become a trainer?
Would request you to plz help with these points.
Rgds,
Uma
Hi Uma,
Nice to know that you are committed to the hard work and sacrifice that is involved in the path that you are undertaking.
If you wish to apply as trainer only, then it is best to become a Subject Matter Expert - this means knowing everything there is to know about your niche area viz. retail training. Once you do that you can build content independently. This makes you a better trainer since you would have built the session with understanding, and not just parroting some PPT which you would find on the net.
An HR qualification is not required for this. Instead you can look at completing Diploma in Training & Development from ISTD (Indian Society for Training & Development). Check their website.
Hope this helps.
Dear Uma,
You may agree that by obtaining a sheer degree in a particular field, a recruiter will not risk his reputation on his selection. Along with the degree what matters is the relevant experience.
However, as regards the degree/ diploma the Indian Society for Training & Development provides a Diploma in Training & Development. The information pertaining to the same is given below
The registration fee is Rs. 500/- and the course fee is Rs20,000/- payable in two instalments. The duration of the course is 18 months. You can contact:
Member Secretary,
Diploma Board,
Indian Society for Training & development,
'Training House'
B-23, Qutab Institutional Area, New Delhi-110016
You have to explore the training avenue in the retail field itself on the basis of the training experience you possess in that industry even after doing this diploma and think of a switch over in due course of time thereafter.
S.K.Johri
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