Dear All,

A few days ago, there was a posting regarding telephone etiquette .ppt. It took me some time to find it in my backup, but I hope you find it useful. Please feel free to contact me for any queries. I would appreciate your feedback on the same.

Regards,
Raghavv

From India, Pune
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File Type: pps telephone_etiquette_by_raghavv_212.pps (707.0 KB, 14852 views)

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Dear Raghav, Got the ppt on Telephone Etiquettes, again an excellent, informative PPT. Thanks a ton for posting the same for out benefit. Regard Sudhanshu Roy :D :D :D
From India, Bangalore
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Hi Raghav,

It is really nice, and it shows how much input you have given to make this presentation. Keep it up....

I have also made a presentation on receptionist training. I am attaching it, but it is not as good as yours. Please give me your feedback on it.

Others, please share your views and opinions.

Regards,
Sanjukta.

From India, Mumbai
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File Type: pps reception_incharge_167.pps (240.5 KB, 2517 views)

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Dear Raghav, Excellent presentation. Covers all relevant points clearly and concisely. Very helpful. Keep it up. Jeroo
From India, Mumbai
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Dear Sanjukta, Also a very good presentation on a topic which few people realise is so important. Keep it up. Jeroo
From India, Mumbai
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Dear Rohan, Thank you so much for your feed back. You know once in a while criticizing does help you boast your morale. Will surely try to make improvements in the future.
From India, Pune
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Hi Raghav,

I am supposed to do a presentation on Telephone Etiquette and was in the middle of preparation when I was lucky to come across your presentation. It is nice. I think it would be really nice if we include a few things as well (which I am doing for my presentation):

1. Introducing the Communication Framework (Sender - Receiver - Medium, and where telephone belongs).
2. Importance of Telephone
(The role of the telephone in business, the growth of usage (approximately 95% of business transactions happen through the phone, and more than 100 million business calls are made each day), and how important it has become in business; the outcome if it's misused, etc. This is to ensure that participants understand the importance).
3. Then the techniques, which you have covered comprehensively.

These are a few thoughts from me. Once again, thank you for sharing your PPT, which is really valuable.

Gopi

From Maldives, Male
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Thank you, Raghav, for taking the trouble to locate the PowerPoint presentation and resend it. It's a nice one, and I have already edited it according to my requirements. Please let me know if you need PowerPoint presentations on any subject for your training; I have quite an extensive library.

Thanks again.

Regards,
Debjani

From India
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Though i had problems downloading this ppt for 9 times, something was pricking that it would be good. Now proved not good but excellent ever. Thanks a ton Regards, Shashi
From India, Bangalore
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Hi Raghav,

I went through the PPT on telephone etiquette. It was very informative and appropriate. If you don't mind, could you please give me some information on NLP practitioner? What is it about? How is it helpful for a trainer, and how does one become an NLP practitioner?

Thanks,
Nithya

From India, Madras
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Thank you Raghavji, Excellent presentation. Covers all relevant points clearly and concisely. Very helpful. cell phone users required to maintain this VEtiquette. Keep it up. Manoj patel
From India, Ahmadabad
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Dear Raghav, Got the ppt on Telephone Etiquettes, again an excellent, informative PPT. Thanks a ton for posting the same for out benefit. Regard C.SRINIVAS :-D:-D:-D:-D
From India, Hyderabad
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Hi Ragav,

That was a full-fledged presentation, complete in all aspects, regarding telephone etiquette. It will be useful for me to refer to for my training programme in my organization.

Regards,

Happy Bhowmik
Deputy Manager - HR

From India, Patiala
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hi Ragav, That was a good presentation has helped me a lot in my training. Pls send some ppt on service excellence in medical & hospital sector. Thanx Regards Happy
From India, Patiala
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Dear Raghav, That was an excellent ppt. Pls update for service excellence ppt as i am currently working on it will be very much helpful to me......... Thanxs regards happy...
From India, Patiala
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