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bijay_majumdar
365

Hi,
I m happy to see overwhelming response for this post. Abusive Language/Slang Language is not accepted anywhere because no culture teaches this or preaches this.One and only one solution Strictly apply rules.If it is not accepted quit the place. Like as we say to our children - either behave and talk properly with others and if others are not reciprocating properly do not mix up with such uncultured people.We hr people are very much responsible to ensure cultural growth in industry and foster healthy work environment.Let us addresss this issue and try our best to bring in good environment in the industry.
Thanks
Bijay

From India, Vadodara
S D Patil
30

Subject - Re: Use Of Abusive Words In The Office - Hr Professional
Use of abusive language in the organisation is not at all acceptable in any organisation.
Use of abusive language in the organisation may be developed due to informal or too much friendly relations between the employees. Formal relations are required for implementing systems in the organisation. You have to discuss this issue with top management & all other related staff. Based on the directives of seniors you may issue the guidelines to all regarding maners & etiquetes. You have to closely monitor these maners & etiquetes for long period.
regards
SDP

From India, Kolhapur
Satish-HS
9

I truly appreciate the reasoning and anecdote given by Mr. Umakanthan.M to clarify and highlight the results of such behaviours.

However, in my working career I have even experienced and observed Seniors (Directors and owners) from the so-called royal blood too behaving indecently.

In one instance in a meeting one of the officers left behind his pencil on his table and requested for one that were lying in plenty on the conference table but at a distance. To his request the Senior replied, "Use your foot." I was simply taken back and the next month left the company for better prospects.

In another instance the MD (belonging to a very affluent class) of a company of very high repute kicked, abused an Officer and violently thumped on the table for having made an error in one of the presentations. Everyone present were so taken aback by this behaviour that I could sense an atmosphere of extreme fear.

In a third instance at a lunch break during the monthly meeting of the company, another MD commented to the Managers and other Seniors, "Eat, Eat, this what you guys are coming here for." On hearing this some of the Managers immediately left their half finished lunch, went back to their respective offices, wrote down their resignations and tendered the same to the MD. When the MD noticed that 8 of the Managers were quitting together, he had no option but to apologise for this rude remark.

So, each instance in life teaches us something. We have to only keep our eyes and ears open and be alert.

From Tanzania, Dar Es Salaam
umakanthan53
6016

Yes, Satish, the so called blue-blooded people too at times exhibit indecent behaviour and use abusive language like riff-raff when they lose their equanimity because of emotional overwhelming. Sooner or later, they will repent for such inappropriate rudeness and at least appologise for as an assuaging attempt. Of course it is understandable for uneasy lies the head that wears the crown. But, there are people in the higher echelons of the management who indulge in enjoying the saddistic pleasure of rude behaviour with others because of the positional advantage eventually they gained. That is condemnable. So, the enmasse resignation of the 8 managers in the episode you've quoted is a right response to the M.D's dirty comment for it made him understand that managing is an act of interdependece.As I mentioned in my previous post that many people notwithstanding their academic achievements remain mere literates because of their use of intemperate language in critical moments. Only shock-treatments like the above can mend them.
From India, Salem
BSSV
201

Use of abusive words are neither common nor accepted in the service sector companies, IT, or any other for that matter, but in factories!! it is like a must and should requirement, it is so common that the people used to it have accepted them as normal...... The reasons are: in factories maintaining the labour is the biggest issue, they majorly consist of hardly literates, and the people who are accustomed to the harsh kind of lifestyles......

I remember an illustration in United Breweries (UBL), the HR is well educated and so cool, i could have never expected harsh words from him at all, when we were discussing regarding some issues related to education and projects, all of a sudden a person entered who is a labour at the factory, he was about to enter his office ,the HR just got up and shouted at him with harsh words, with slang ofcourse, he had so angry look on his face, hearing that the labour left the office, and all of a sudden the HR was cool again and smiling!, I did not understand at first later i came to know that the labour was drunk and he had no work there and intentions were mala-fide , and i kept observing such behaviours and realised that in those kind of situations harshness does help rather than any other kind of behaviour, majorly because of the reason that those labour force understand the tone behind the language and strictness behind the voice and they hardly listen to the words, if you speak in normal language they hardly reply and keep repeating the same most of the times!! another reason behind HR shouting at him was the female presence in their, he did not wanted those drinkers to misbehaviour or misconducts...... there are chances of where labour misbehave even outside the office, so it was treated at the Office itself......

Employees, even at the government sector, they are so accustomed to the slang language, if you are not strong enough to defeat them you will be the poppet tomorrow at their hands, you can not expect them to listen to you and neither they do their work nor they take you seriously, everything behind such language is just the "FEAR of Authority", no office will have any intention to abuse anybody, it's a kind of practices, trust me many try to avoid a lot but when it is a practice then it is a practice........

the same examples in Police department, gods, it's worst their......

I do not support that but i can not at the same time oppose ..... i do not know why, but it has great impact!!

So all I wanted to say is, never let it touch you and bother you,, because they will have no meaning there as well as no intentions behind those words, just consider them as the practice and try your best not to use them by yourself in future....... you can not change the system, some systems have nothing so strong so that we can break them to built any good, some good may happen many times and sometimes bad, but certain sectors can never be run by politeness and simplicity.........

From India, Bangalore
BSSV
201

.............." The industrial world would be a more peaceful place if workers were called in as collaborators in the process of establishing standards and defining shop practices, matters which surely affect their interests and well-being fully as much as they affect those of employers and consumers."
From India, Bangalore
BSSV
201

the same examples in Police department, gods, it's worst their...... (sorry, plz correct it as there.....)
attribution https://www.citehr.com/467392-use-ab...#ixzz2baqGEl4u

From India, Bangalore
Naturalnest
12

Somebody have suggested you to have a talk with the top management regarding such environment, but that mostly leads to your discharge from the company as soon as possible, being an HR it is always expected to manage everything to the maximum extent and try to bring changes, once such complaints reaches the top management it shows the incapability to adjust to the environment and failure to co-operate with the coworkers and incapability of self dependency one of the most important criteria of an HR, to execute such plans you must become the thorough employee of the organisation first and then expect the respect for your ideas and implementations..... these crucial observations must never neglect in the present competitive practical world....... i suggest you be the optimist and try to adapt yourself and make sure you have a strong base, because these are very sensitive issues not just affecting the ego of the co-workers and also the issues of sociability and authority................
From India, Bangalore
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