i would suggest u to read through a book " Fish" by Stephen, which would give you a complete pulse of the need
Apart few ideas :
Announce smile day - give the staff a smile batch which they can pin it to their self and greet the customers, happy staff of course leads to happy customers
Star of the month contest - with set criteria
26th July 2013 From India, Chennai
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Chandrakant H Sidhpura
+91 8898010160 | +91 22 6456 8224
26th July 2013 From India, Mumbai