Process Industry Consultant / Soft Skill
Consulting, Research, Hrm & Training
Manager - Corporate Hr
Hr , Training,
Hr Student

Dear Members,
Here is an excellent PPT on Developing Effective Communication Skills (Professional level).
You may find these useful for conducting workshops with your team, HR training, induction sessions and for self study.
PPT on Developing Effective Communication Skills
Total Slides: 44
Slide Outline:
* Basic Communication Principles
* Strategy for Giving Good Information
* Strategy for Gathering Good Information
* Strategy for Building Mutual Trust
* Seven Principles of Supportive Communication
* Developing Assertive Communication Skills
* Managing Your Body Language
* Developing Active Listening Skills
* Good Habits of Effective Listeners
* Receiving and Listening Feedback or Criticism[/INDENT]Use this to hone your communication skills.
For future reference you can get relevant PPT's here:
PPT Slide Stream
Download Below
16th June 2013 From India, Mumbai

Attached Files
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File Type: pps Developing Effective Communication Skills.pps (3.09 MB, 16564 views)

Hello Andy,
Your presentation is very impressive.
In communication there are two distinct aspects.
One is related to the LANGUAGE and the other is based on [B]Behavioural[/B] aspect.
Many have a wrong impression that Communication is all about LANGUAGE skills only
and it is incorrect. A person with average Linguistic abilities can still be a good Communicator if
he has good behavioural traits.
However the same cannot be said about a person with only Linguistic Command.
17th June 2013 From India
Its really an awesome presentation on developing communication skills as it covered all the major points. Also, there's no doubt that Language and the other behavior both are equally important for effective communication.
18th June 2013 From India, Lucknow
Dear Andy,
Thanks for Sharing a nice presentation about "COMMUNICATION" It would be useful for all kind of people in general... Once again thanks much for sharing and keep sharing some useful posts like this....
21st June 2013 From India, Tiruchchirappalli
Hi All,
Had a busy week so couldn't respond earlier.
Thank you all for your kind appreciation and taking the time to learn the material.
I can only take credit for sharing the knowledge , you may thank the author / website who made it available.
I have specifically enjoyed this share as the "basic communication principles" have imbibed NLP principles
of communication. Also the NVC aspects have been touched upon well. Again many a times, we professionals
are often in a listening and questioning position. Most ppt's I saw had missed that aspect. This one brought
most of it together, right here.
I have collected a few quality ppt shares over the years and in the coming time I will post them here
for our members.
Soon, I will post one on Body Language (Professional Level) since its integral to Developing Effective Communication Skills.
Will post it as a new thread.
Have a great day there!
23rd June 2013 From India, Mumbai
A very good presentation. Systematically progress and fully conceived by the reader. Keep posting. Zafar
26th June 2013 From Pakistan, Karachi
For Members,
Since I have thought of integrating the Series on Communication,
those of you who have downloaded the above PPT may find the next one here on- Body Language
to be useful - as part of the Communication Series.
See this thread for download and info on it:
Will be adding more to these in the coming time.
29th August 2013 From India, Mumbai
You are Welcome Praveen.
I will be posting more in this series in the coming days.
Communication is so vast and there is so much that is going on
that each area can be broken down one at a time and studied.
Verbal and Non Verbal, and then the Language and Words and their meaning
and then ultimately putting it all together in a meaningful context.
Everybody communicates, but only a few Develop and Use Effective Communication!
30th August 2013 From India, Mumbai
The 3rd PPT in the Communication Series has been published - PPT on Nonverbal Communication (Advance Level).
Those of you who are following this thread and have downloaded this PPT, kindly follow this order -
1.PPT on Developing Effective Communication Skills (Professional Level)
I will further update with links whenever new posts/updates are made to this series.
17th November 2013 From India, Mumbai
Update in this series:
Those of you, who in your pursuit of learning Soft Skills, will continue to stumble upon this thread in future,
you can easily enjoy the convenience of finding all at one place by following this order.
1. https://www.citehr.com/481570-soft-s...everybody.html
Review for this PPT posted by Binu at.
The above is a good introduction if you are beginning your self-training.
The below are in more detail.
Learn & Grow.
12th May 2014 From India, Mumbai
I had a look at the first ppt presentation.
Can anyone tell me how they are using this?
Am I to assume that you just play the presentation and read out the words on the screen??
That is not training. Where is the background material, the explanations of what it means, the group exercises to put in to practice the concepts etc.
Many of those slides have far too many words on them as well.
I have posted many times on CiteHR, that merely showing a powerpoint IS NOT training.
Also these presentations are generic, or have been designed for use by a specific organisation. They may not be suitable for YOUR organisation.
You still need to do a Training Needs Analysis and identify the EXACT training needs of your group. They could be totally different to what is shown on these slides.
12th May 2014 From Australia, Melbourne
Hi John,

Had been away for sometime now so couldn't reply to your query.

I see where you are coming from about the whole concept of how and why to conduct training- TNA for target group.

And just PPT ain't enough.

What I don't see is why do you feel the need to mention it here?

Aren't we a forum here that takes care of each others learning needs on various levels. If you browse around even as way

back as the forum started this has been the norm. I wonder if you have been catching up on the whole social tech and learning platforms.

Let me speak of a context you may like.

If you look around sites like slideshare, authorstream , slidestream, wiziq, pptclub etc...these are content sharing sites.

Here's what is good to be aware of how content sharing sites actually work. They work because of a single reason - the user.

It means a user goes in there knowing their needs, looks for what they want, downloads plenty of material and completes

their own learning. Not only that but they do a content mash-up and create new material out of it. This is being considered legit on web2.0.

I think citehr is definitely here to stay as a part of this new wave of content sharing sites and is not just a discussion group.

Yodhia Antariksa of exploreHR is the author of that ppt if you may have already seen it. He has put the slides up

on slideshare and he is a contributor on this site under another name. Thus the trainers and content creators are

comfortable putting put their content as learning itself is undergoing change.

Self-Learners have become more smarter and have plenty of material to choose from. I am no exception to that.

Let me share a very important lesson I have learnt as a trainer/ business consultant myself

"I don't think words will go out of fashion but time and face to face communication certainly is...

it's become more valuable." People want to hear you but they will research you first and

when they are convinced about the stuff you share from your unique experience that they will find in no other place

they feel motivated to learn from you. This is a more welcome change.

The notion that a trainer trains people was always unreal but we lacked the technology. Rather what we are seeing

now after being enabled by technology platforms is - that the learner learns all by himself under the direction of the

trainer they have chosen to learn from.With that in mind and from the number of views and the number of downloads

that I see I think we are on the right track.

As for the corporates, they will stick to TNA as they need analysis as a process more than seeing how it works.

And we all know that its very hard to commit to a certain degree of change in human behavior - no psychologist,

no neurologist and no sociologist will ever commit to that.

We need to keep looking at how human being's really learn. It's not an easy answer but it is the most obvious one :-)

6th November 2014 From India, Mumbai
Just saw they updated the links for the original blogsite to a more professional one. Good change. Lean Design
PPT on Developing Effective Communication new link is :
[PPT] Developing Effective Communication Skills PPT Download - PPT CLUB
Learn & Grow
7th November 2014 From India, Mumbai

You seem to be talking at cross-purposes.

You mention people using this material to educate themselves. That's fine. I don't have a problem with that. I myself look at material posted here on CiteHR and often find out something new.

HOWEVER, the context I am talking about is group training, not individual self-learning, and this is where I have a problem.

Telling people they can use this material to train OTHER people is wrong - and even more so if the person doing the "training" is not a qualified trainer.

There have been many instances here in CiteHR where people have said they are not trainers, but need to train staff. They ask for a powerpoint. As they have no knowledge of the subject themselves, all they do is stand and read the words on the slides. No context, no background, no ability to answer questions, and no idea if that training is WHAT THE PEOPLE IN THE ROOM AT THE TIME REALLY NEED. All they needed to do was give the staff the ppt and tell them to read it on their own computers back at their desk.

Training and TNA's etc are not confined just to "corporates" as you put it. Proper training methodology applies everywhere, and to everyone.

I am not sure how you make a connection between changing human behaviour and workplace training.

Training in our context here on CiteHR is about giving employees in an organisation, the skills and knowledge they need to do their jobs effectively and efficiently. Ergo, we train them in sales, we train them to operate a specialist piece of machinery in the factory, we train them to strip down a motor, we train them how to use Microsoft Word etc etc.

Every organisation is different. The people are different, the jobs are different, the needs and outcomes required are different. That is why we do a Training Needs Analysis. We need to determine exactly what our people need to do their jobs in that particular organisation, at that particular time. No two organisations are ever going to be identical.

You may argue that some things like communication skills are generic. They are NOT. The communication skills staff in my organisation need to do their jobs can be vastly different to the communication skills your staff need in your organisation.

India is at a crossroads now, powering ahead and building it's economy. In order for it to be successful, it will need a well trained, highly efficient work force.

I believe you do your country, and your colleagues a disservice by advocating such an ad hoc approach to proper training and development.
16th November 2014 From Australia, Melbourne
Andy Sir,
I am coming to notice that this PPT and the other PPT I am sharing on Presentation Skills for Managers in https://www.citehr.com/568619-traini...-568619-a.html both are using same book as source and recommended reading.
Book name is Developing Management Skills by David A. Whetten and Kim S. Cameron, published by Harpers Collins Publisher.
16th August 2016
Yes Binu,
Though I personally prefer to learn quickly from a neatly edited PPT such as the above one. Once the basic concepts are introduced in small measures I like to go study more and learn more from the higher level or related concepts. Then practice and experience both come to help. Then you can apply it confidently as a professional.
Have you ever heard about the Four Stages of Competence or the Four Stages for Learning Any New Skill?
28th April 2018 From India, Mumbai
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