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Dear All, PFA the attached ppt on above said topic. I Expect good suggestions and discussion on the topic from experts & professionals regards, akhilesh

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Dear Akhilesh

In ID Act amendment 2010, a new chapter IIB has been inserted, where it is mandatory to have a Grievance Handling Committee for an industry having 100 or more workmen, unless you have well established Grievance Handling Procedure institutionalised.

GHP s a proactive/preventive measure to address the complaints/grievances at seed/sprout level to stop them growing into dispute and disharmony.

The broader procedure is multi step procedure. Where f

1. The workman/employee who has any complaint grievance represents to his immediate supervisor.

2. If it is not resolved. The supervisory will represent/discuss with his supervisor/senior.

3. If not resolved will go to HOD OR HR/IR as the case may be

If the issue is not resolved internally either of party or both together can approach Conciliation Officer (Government Machinery) to arrive at settlement.


Can adapt voluntary arbitration

If these avenues fail

There remains Adjudication

The fact is that very few perhaps less than 25% of industries have well functioning GHP, most have it for compliance sake.


Shailesh Parikh

Vadodara, Gujarat

99 98 97 10 65
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