Training Calendar - Pdf Download - CiteHR
Human Resources Management

Cite.Co is a repository of information created by your industry peers and experienced seniors sharing their experience and insights.
Join Us and help by adding your inputs. Contributions From Other Members Follow Below...
Dear All, Please help me with the training calendar & programmes designed for HR of Hotel industry.
Community Prime Sponsors - Payroll Software with GPS Enabled Attendance, Travel, Performance Management, HRMS. "Interactive Anywhere Learning". Executive courses from top reputed institutes like IIM, XLRI, MICA.
Dear Aiswarya,

First you need to conduct TNA (Training Need Analysis) in your Hotel or Organisation. In simple words you need to identify the training needs which is required for your employees in your hotel as per its standards.

Based on the result of TNA you need to identify in which of the specific skills/areas which (specific) employee lacks. Based on this information you need to schedule such employees for specific training. Keep short duration of training such as 1-2 hrs maximum. As a good practice each employee at a certain level must undergo specific hours of training in a month (say 6 or 8 hours).

Usually in hotel industry the following kinds of trainings are required.

-Grooming and Etiquettes such as talking on phone or talking in person with a guest.

-Front Desk Representative Training in dealing with Guests

-First Line Supervisor Training

-Food Service Technician Training

-Restaurant Server Training

-Guestroom Attendant Training

I have also attached a small literature on "THE IMPORTANCE OF STAFF TRAINING IN THE HOTEL INDUSTRY".

I am sure this will be useful for you and your Organisation.

Warm regards,

Umesh Chaudhary


Attached Files
Membership is required for download. Create An Account First
File Type: pdf Final Thesis--The importance of Staff training in the hotel industy.pdf (891.3 KB, 1341 views)

This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.

About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2019 Cite.Co™