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Arika Mehrotra
Dear all,
When any HR profesional completes 5 years of service being as HR, what skill set, knowledge , competency etc he/she should have gained/developed or he should possess? or in other words by the time he/she completes 5 year experience ,what HR skills he/she should develop?
Thank you.

From India, Hyderabad
Bhardwaj Ramesh
1137

Dear Arika,
Very interesting query.
TO GAIN KNOWLEDGE AND PRACTICING IT dose not depend on the tenure of the employee but on the the IQ, pro activeness and burning desire to learn and apply the knowledge in practical situations.
We have experienced and you might also heard that persons joined at the same time held different positions after some time.What makes the difference............Positive attitude to learn and apply the gained knowledge-WISDOME.
However we expect the person must know his/her job quite well after such duration.
He/she must know "Everything about something and something about everything."
With Best Wishes

From India, New Delhi
saiconsult
1898

A HR professional after putting in five years of servcie should have fair knowledge of and skills in recruitment, performance mangement, training function, OD, employee engagement, motivation, grievance handling, industrial relations and statutory compliances.But as Bhardwaj said, whether one acquires this alround knowledge does not depend up on the length of servcie.For example, if you handle merely recruitment and salary administration through out these five years, you are not supposed to know the other functions. Therefore, it depends up on the variety of exposure you got during these five years. Again the depth of knowledge and quality of exposure in all these functional areas depends up o the level at which you discharge these functions. HR professional at entry level or junior level may have elememntary knowledge of these functional areas.Unless, you rise to some middle level position which confers some decision making power alon with accountability, you may not gain depth in knowledge in the above functional areas.

B.Saikumar

HR & Labour Law Advsor

Mumbai

From India, Mumbai
B K BHATIA
455

There is no laid down definition of the skill set which should get developed in an HR professional with 5 years experience. It all depends on the type of job responsibilities managed during this period, and also on the company size & culture.

On the whole, however, it is expected that with 5 years exposure one should have acquired the competency to interact with the management & give your opinion on various HR issues. It is also expected that you can contribute to the success of the organization by understanding the Human Capital Management aspects of HR, including the Payroll systems & associated aspects like Attendance, Leave, Overtime management etc... You should know about the costing of HR (as a service center) and be able to carry out cost benefit analysis of various HR initiatives such as HR automation. You should know how to improve the accountability of people in the organization. With all these competencies/ skills, you may be in a position to lead the HR in the SME environment.

Put on your thinking cap & do some gap analysis to assess where you stand!

From India, Delhi
NK SUNDARAM
578

This question is quite hypothetical. First and foremost, in what kind of organisation he or she is working. SEcondly, what kind of HR role he or she has played.. and what was the knowledge and experience the person had at the time of entry and then, at the end of five years, what he or she gained. But that depends upon the learning curve of the person concerned ! For learning something, in whatever role one performs, he should have an open mind to learn anything that he comes across, whether it is relevant for the job role or not. In the word Learning, the first letter is L. Learning should be focussed for the sake of Earning. and the moment one starts Earning, should not stop Learning ! Both should be inter-connected all the time.
Therefore, much depends upon the individual concerned and we cant generalise any opinion here.

From India
nnagendrarao2010
Dear Friends and Seniors,
The same type of question was asked to me by an interviewer today in Bangalore.
"What all personal skills does an HR professional should have"
Friends can any one contribute on this.
Regards,
NNR

From India, Bangalore
saiconsult
1898

Hello Nagendra

This question has been answered earlier also to the best of my recollection. However, since you are a budding HR professional trying for a career, looking for support in your efforts, I would like to express my thoughts on it as under :

1) He should have good comuunication skills. He should comminicate effectively and clearly leaving no ambiguity in communicating his message, there by avoinding misunderstandings. Miscommunication may pose an Industrial relatons problem latter.

2) He should have empathising skills. he needs to step into the shoes of others to understand the context and situation from their perspective to address the issues proeprly.

3) He should have listening skills. He should not merely lend his ear to others and lend his mind to some other issue during face to face communication. He should involve himslef in the procees withhis heart and head and see the other person's feeling and sentiments in his communication but not merely acknowledge the emloyee's presence before him. That gives the employee the initial satisfaction that he/she has been heard fully.Fisrt impressions are imporatnt in human relations.

4) Do not say it as you see it when an issue crops up. He should not jump at conclusions immediately. The adage 'Haste is waste' suits well the industrail relations issues. He should have analytical skills. He should ask few questions like 'why, what and how' to get to the bottom of the issue so as to indentify proper solution.He can also rely on other skills like empathy and lsitening in employing analytical skillls.

5) He should have some tact and diplmacy.He shoudld know how to say "NO".It is easy to say 'Yes' to other's suggestions mostly from the unions.

6) He should have negotiating skills. This can be developed by practice. Negotiation means how to achieve a win-win situation rather than trying for all out victory at the negotiating table.

These are some skills which I could visualise for a budding HR professiona.

B.Saikumar

HR & Labour Law Advsior

Mumbai

From India, Mumbai
tsk.raman
353

Being hampered with sufficient data not being available in this query, I thought it best to submit the folowing links which will give you an insight into what the world of HR is heading to.
http://hrfolks.com <link updated to site home>
Hrm Future Trends
Best wishes.

From India, Hyderabad
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