There are a lot of programs being sold that will not be of lasting value. Great leadership is able to achieve up to 500% performance gains by creating a highly motivated, highly committed, and fully engaged workforce with very high morale and innovation literally loving to come to work.
Great leadership starts from the top and consists of simply listening to and responding to the concerns of employees to their satisfaction or better. This is how to energize customers whether external or internal because all people respond the same way to such leadership that reflects the highest standards of all values. We all love to go to a restaurant that treats us like a celebrity and whose service and food reflects standards that are simply out of sight. The same is true for loving to go to work at a place that treats us so well because in order to pay back for such treatment we literally throw everything we have at our work, both on the job and off.
If you want more information, visit my website. If you are serious, your top leadership will need some coaching which we can provide.
Best regards, Ben Simonton Leadership is a science 20th April 2013 From United States, Tampa