Jhuma Tiwade
Manager- Human Resources
Ankita1001
Sr. Hr Executive @ Polymerupdate

Thread Started by #Jhuma Tiwade

Dear all,
Please take the survey. I need to check the operational efficiency of the instrument. Also feel free to provide your feedback on the questions asked.
My aim is to get staff's feedback on their tenure with the company. These people have left the organization in the last financial year.
Your inputs will be highly valued.
Exit SurveyExit Survey
16th April 2013 From India, Mumbai
Hello Jhuma,

Since you are seeking a feedback, I hope you are open to a critical one which will point out a few modifications.

Q1. Did you enjoy your tenure with ABC India Ltd ?

Q2. Would you like to come back and join ABC India Ltd if a suitable opportunity exists ?

Though these questions are something we need answers to, in order to realize what the person feels about us and our company, do you think this will fetch an honest reply?

I think you should re-frame your question and instead of a radio button or fixed selection option, why not keep it open ended question so that they can include what they actually feel.

Eg: 1. What was the best / worst time you have had with us.

Eg: 2. Would like to recommend us to your friends and family for an opportunity suiting them? _______________

Eg: 3. If in future we come up with a better profile suiting your experience, would you like to give us a chance to welcome you back?

Qn 3. Compared to ABC India Ltd how happy you are in your current company?

Exit Interviews usually happen when the person has put the papers down. Effectively before you can accept the resignation. This is so that if a talented person is leaving you only because of a hike, you can retain him by offering a counter offer.

So I think this question do not hold good.

Another thing, since the person is not employed or started working in his new work place, I don't think we should ask him/her to compare the two place. Actually in the initial stage, everything looks very rosy. If you're keen to tap on this question, what you can do is put this as a follow up question, and ask the person after 1 or 1 and half months of joining in an informal manner.

Qn. 4. If you were to join back ABC Ltd, what 3 changes would recommend to make it more compatible to your satisfaction?

The question is good, but edit the first part.

You can consider reframing it by say -

Can you mention a few improving points for us so that ABC can be a better workplace.

Qn. 5. How well did the members of your team, worked together to reach a target of the department?

Do you mean to ask the team effectiveness?

You can put up -

Were there any concerns that you would like to share regarding your team members or team leader?

Qn 6. How easy it was for you to raise concerns, suggestions, ideas, and disagreements with your superiors when it came to work?

Suggest you reframing like -

Were we open to your queries and concerns and were we successful resolving them. If not, kindly mention an instance and what should have been done.

Qn 7. How effective were the HR policies and rules of ABC India Ltd ?

I don't think this is asked to a right person. Effectiveness is for us to determine. You can ask if they were happy about it. Reframe -

Is there something about our HR policies that you feel was not correct or was not implemented fairly?

Can you suggest to bring improvement in our HR policies?

Qn 8. What recommendations would you make to create a more effective and efficient HR department?

Again as I said, the question is right but i feel is asked to wrong people. I do not think that our colleagues are the ones to judge effectiveness and efficiency of any department. (my personal view. you can keep this as it is, nothing wrong technically :-) )

Qn 9. Where would rate the compensation and reward mechanism of the company?

Again I would suggest keep the questions open ended wherever possible. Give them a chance to counter argue. Exit interviews give us knowledge of our negative things if the person fills it authentically and fairly.

Is our compensation & reward policy up to mark with the market norms? Do you suggest any changes?

Qn 10. How would you rate the performance review mechanism in the organization ?

Perfect. Just add if they wish to suggest anything.

=========================================

I just hope the review was not too critical or harsh. All the best :-)
18th April 2013 From India, Mumbai
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