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If the organisation has not had a Balanced Scorecard exercise, is it still recommended to use a BSC format in deciding the KRAs and KPIs of a job role? To clarify the question further, the situation is as follows:
  1. An attempt was made in conducting the exercise but it was not completed
  2. There is a general level of awareness on BSC among most HODs
  3. The general consensus is that the exercise should be restarted
  4. The HODs have a general idea on what the KPIs for the department should be
  5. It is also necessary to rekindle the interest and sensitivity to start the BSC meetings at a department level again.

From India, Jodhpur
People!!!! Lots of views but no replies yet? Request some answers/ points please...will be of great help if we can brainstorm this... will help me to come to some decisions also. :)
From India, Jodhpur
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