Madras Management Association – Konrad Adenauer Stiftung

present a one day workshop on



EXCELLENCE THROUGH COMPETENCY MAPPING

Date

Saturday, 8 December 2012

Timing

9.30 am to 5.30 pm



Facilitator

K C Ragesh

Corporate Trainer

Venue

My Fortune, Chennai

19, Cathedral Road, Chennai - 600 086.



Overview

Competency mapping is the process of identification of the competencies required to perform successfully a given job or role or a set of tasks at a given point of time. Competencies include the collection of success factors necessary for achieving important results in a specific job or work role in a particular organisation.

Success factors are combinations of knowledge, skills, and attributes that are described in terms of specific behaviours, and are demonstrated by superior performers in those jobs or work roles. Attributes include: personal characteristics, traits, motives, values or ways of thinking that impact an individual’s behaviour. Competency must lead to effective performance. This means that the performance of a person with competency must be significantly better than that of a person without it.

Objective

The objective of this one day workshop is to

1. Create awareness on this latest and powerful H R tool.

2. Build the skills, participants would require to do competency mapping independently.

3. Train the participants to streamline the training process in their organization by equipping them to identify the right set of competencies to be developed for their employees to perform at their best.

4. Help the participants to understand the current Performance Management System of their organization and to make it more effective by measuring current performance against clearly defined competency levels for each position and to recommend appropriate Developmental interventions.

Contents

Module 1



• Introduction to Competency

• Competency Iceberg Model

• Classification of Competencies

• Performance Aspects

• Preparation of Competency Dictionary



Module 2

• Develop a Competency Map

• Steps in Competency Mapping

• Measurement of Competency

• Deriving Required Competency Proficiency Level

• Using BARS for Competency Maps

• Performance and Competence Management as a Concept

• Competency based H R Management.

• Advantages of Competency Mapping



Methodology

The workshop is administered through interactive sessions supported by visual aids, management games, exercises which would enhance the ability of the participants to understand about Competency Mapping and apply the same in their workplaces.

Participants

The programme is designed for H R Professionals and also for non H R Professionals, Consultants and Trainers.



Key Takeaways

At the end of the training program, the participants would be better equipped to:

• Improve Quality of recruitment process, Performance management systems etc.

• Identify the success criteria (i.e., behavioral standards of performance excellence) required to be successful in their role.

About MMA

Madras Management Association (MMA) was established in 1956 with the prime objective of promoting management education, training and development activities in this part of the country. The vision of MMA is "To be the Fountainhead of Worldclass Management Excellence in India".

Over the past 5 decades, MMA has striven for development and nurturing management expertise, combining Indian ethos with International Management thoughts and practices.

Madras Management Association is the largest affiliate association of All India Management Association (AIMA) in the country and has been awarded “National Excellence Award” for the year 2007-08 for winning the Best Local Management Association in India for five consecutive years. MMA has also been adjudged as the Best Local Management Association by AIMA for the year 2009-10 & 2010-11 & 2011-12.

Apart from corporate leaders, MMA has, in its Managing Committee, the Vice Chancellors of Madras University & Anna University, the Directors of IIT Madras and IFMR and the Chief Secretary, Government of Tamilnadu, as members.

About Facilitator

Mr. K C Ragesh has more than a decade of experience in Human Resource Development vertical. He was Head of Human Resources at Volex Interconnect India Pvt. Ltd., which is a Multinational Company. Mr. Ragesh had successful stints at Kone Elevators, Eurotherm Del India Ltd and Pentagon Global Solutions too. Now he is managing his H R Consultancy firm named Hale Human Capital. He has conducted numerous training programmes and developed training modules on Team Building, Leadership, Emotional Intelligence and Balanced Score Card, Competency Mapping etc. Successfully implemented 360- Degree appraisals at Eurotherm Del India Ltd. He did his Masters in Social Work. Also a Diploma holder in SathyaSaiEducation and obtained a green belt certificate in six sigma from QT & T. He is certified by Thomas Internationals personal profile Analysis (DiSC).

His in-house workshop is widely appreciated by NTPC, Vascon, Stock Holding Corporation, Allison Transmission, BorgWarner, Asian PPG, Winergy Drive Systems, Besmak components etc. He is a Consultant and H R Advisor for FUSO Glass India Pvt ltd, SCAPA Tapes and GT Croup of Companies.

Fee Details

Participation fee Rs.3,500/- + 12.36% Service Tax per participant

Special discounted fee for MMA members Rs. 3,000/- (inclusive of Service Tax) per participant.

The Cheque / DD to be drawn in favour of “Madras Management Association”.



An early bird discount of Rs.250/- per participant for those who register along with participation fee on or before 03 Dec 2012.

Prior registration is necessary. The fee once paid will not be refunded; change in nomination from same organisation will be permitted.

For registration please mail us the following details:

1. Name of the participant

2. Designation

3. Organization

4. Mobile

5. E-Mail Id

Please rush your nominations to MMA Secretariat along with the Cheque/DD

Look forward to receiving your nomination at the earliest.

Madras Management Association MMA House

|148-K Old Mahabalipuram Road Thoraipakkam,

Chennai 600 097.

Thanks & Regards

Ms. Aparna

Hale Human Capital

Mobile:9677008266
23rd November 2012 From India, Madras
HALE HUMAN CAPITAL

Presents

One day Workshop On The Art of Selling

Date & Time: January 19, 2013 Saturday

09.30 a.m. to 5.30 p.m.

Venue: GRT Grand Days

No 120, Sir Thyagaraya Road,

Pondy Bazaar, T. Nagar,

Chennai – 600 017

Tamil Nadu,

Mobile : 9677008266

Over View:

Selling is the art of persuading the consumer that buying the product or service will benefit him or her. Simply putting it, selling is the art of closing the deal. The selling concept holds that customers and businesses, if left alone, will ordinarily not buy enough of the organization’s products. The organization must, therefore, undertake an aggressive selling and promotion effort in order to make sure that their product is a “buyable” one.

The most important thing to note in this is that the 2 main components of the selling process are the product and the Salesperson. If either of them is bad, the sale might go through the first time, but repeating the act will be a tough ask. So it is essential that the product and salesperson are both good and the salesperson has full confidence in the product that he is selling. This essentially means that the salesperson is able to guide the product through to the buyer making him buy not a product or service, but a benefit that the buyer desires.

Objective:

The objective of this one day workshop is to

1. Understand the various steps involved in the selling process.

2. Uncover a prospect’s needs and sell accordingly

3. Find ways of handling and overcome objections

4. Improve communication & Closing skills

5. Develop listening skills among salesperson

6. Increase confidence level among Sales staff.

Content:

1. Identifying the Customers

2. Understanding the Customer Needs

a. Customer Needs

b. Uncovering Customer Needs: Probing – Questioning Techniques

c. Customer buying process

d. FAB and BAF

3. The Sales Process

a. Fulfilling Customer Needs(Product Knowledge, Demonstration ,Offer alternatives,Handling Objections)

b. Closing the Sales

4. Managing Key accounts

5. The Salesperson’s Seven Deadly Sins

6. Simple Steps to Success

7. Selling with Enthusiasm

Above Content may vary depends on participants level, need and expectations.

Methodology:

The workshop is administered through interactive sessions supported by visual aids, management games, exercises which would enhance the ability of the participants to understand about the sales process and apply the same in their workplaces.

Facilitator Profile:

Ms. Brinda Aiyar is an enthusiastic, committed, reliable and dependable trainer with the ability to empathize with the participants and help them become more responsive. She conducts training programs for a variety of audience from frontline sales to middle level management. She holds an MBA in Marketing and Systems and has over 10 years of corporate experience in the areas of sales and marketing.

She started her career with The Hindu, and within a short span of two years was able to make a mark for herself and won the award for the Best Salesperson of the year for Chennai region. She has worked with various companies like Monsterindia.com, Rage Communication and Hindustan Times Group in various capacities. She has received many laurels for her sales and marketing abilities. Many awards for her selling and marketing skills adorn her showcase. Her ability to lead and train her team members, as well as members of other teams helped her land roles that involved not only sales, but also training. As a trainer, she has conducted training programs for companies like Mahindra and Mahindra, Murugappa group, Consolidated Construction Consortium, Anthony Associates, Sanmina, Lion’s Club, Rotary Club, various schools and Colleges. Her rich experience in sales has helped in ensuring that the trainees are in sync with her when she conducts a program. She has been a salesperson herself and her rich experience in sales has enabled trainees to have more meaningful inputs in this domain.

Participation Level:

The programme is designed for Sales Professionals across industries, Sales Consultants and anybody who has something to do with Sales

Registration:

Rs. 3500/- plus service tax @ 12.36% per participant, which includes refreshments, lunch, reference material and certificate. Cheque should be drawn in favour of “ Hale Human Capital”

Kindly contact us to know group discount scheme.

Kindly Send nomination along with the cheque and name/contact numbers/ email ids of the participants at

Ms. Aparna,

Hale Human Capital,

Plot No:270-A & 270-B,

Burma Indian Colony,

Palavakkam Village,

Perungudi,

Chennai - 600096

Mobile: 9677008266

Look forward to the pleasure of receiving your nomination at the earliest.

Note:

Our service and interventions includes learning Solutions, Employee satisfaction Survey, Competency Mapping, Balanced Score Card, Staffing and H R Audit. Kindly Contact Aparna 9677008266 further details.


20th December 2012 From India, Madras
MANAGEMENT STUDY CENTER

In association with

HALE HUMAN CAPITAL

Presents

EXCELLENCE THROUGH HR AUDIT


On 23rd January 2013 @ GRT Grand Days, Chennai

Introduction :

Organizations, which believed that HR is the most crucial resource, have built their competitive capabilities by aligning human resource management processes with corporate strategies. These organizations have realized that unless human resource management systems, procedures, practices and overall HRM processes are aligned with other functional management processes and the vision of the organization, their ability to respond to the business challenges will not be effective. Also It is a challenge for HR Professionals to respond to the rapid change of business condition while maintaining the efficiency and productivity of the business plan to bridge the gaps.

Scope & Coverage :-

• Current available auditing tools to enhance HR auditing process.

• Process of developing a suitable tool and conducting audit.

• Using Employee engagement survey, satisfaction survey and organisational climate study as an Audit Tool.

• Translating collected auditing information into action to fine tune the current HR processes

• Developing the right measurement and metrics to identify areas of improvement.

• Designing a competent HR audit process.

• Knowledge sharing session for the participants by the participants.

Takeaway :

Create awareness on this latest and powerful H R tool.

• Build the skills, participants would require to do HR Audit independently.

• Evaluate the current status of the HRM function in an organization.

• Develop insight into various facets of HR Audit and thus make the HRM function business oriented.

• Allign HRM processes with the business goals of the organization.

Facilitator Profile:

Mr. Ragesh has more than a decade of experience in Human Resource Development vertical. He was Head of Human Resources at Volex Interconnect India Pvt. Ltd., which is a Multinational Company. Mr. Ragesh had successful stints at Kone Elevators, Eurotherm Del India Limited and Pentagon Global solutions too. Now he is managing his H R Consultancy firm named Hale Human Capital.

He has conducted numerous training programmes and developed training modules on Team building, Leadership, Emotional Intelligence and Balanced score card, Competency Mapping etc. Successfully implemented 360- Degree appraisals at Eurotherm Del India Limited. He did his Masters in Social Work. Also a Diploma holder in SathyaSaiEducation and obtained a green belt certificate in six sigma from QT & T. He is certified by Thomas internationals personal profile Analysis and its related instruments.

His in-house workshop is widely appreciated by Vascon, Stock Holding corporation, Allison Transmission, BorgWarner, Asian PPG, NTPC, Winergy Drive systems, Besmak components etc. He is a Consultant and H R Advisor for FUSO Glass India Pvt ltd and Skylark.



Who Will Benefit Most From The Programme:

The programme is designed for H R Professionals and also for non H R Professionals, Consultants and Trainers.

Registration and Correspondence:

Rs. 6000/- per participant plus 12.36% Service Tax, which includes refreshments, lunch & reference material Cheque should be drawn in favour of “Management Study Centre”.

Kindly Send nomination along with the cheque and name/contact numbers/ email ids of the participants at

Ms. Aparna

HALE HUMAN CAPITAL

Plot No:270-A & 270-B,

Burma Indian Colony,

Palavakkam Village, Perungudi,,

Chennai––600096.

Mobile : 9677008266

Website : Hale Human Capital

Note :

Our service and interventions includes learning Solutions, Employee satisfaction Survey, Competency Mapping,Balanced Score Card, Staffing and HR Audit. Kindly Contact Aparna:9677008266 further details.
21st January 2013 From India, Madras
HALE HUMAN CAPITAL

Presents

One day Workshop On

Creativity @ Work

Date & Time: February 9, 2013– 09.30 a.m. to 5.30 p.m.

Venue:

Hyatt Regency

365 Anna Salai,Teynampet,

Chennai – 600018

Tamil Nadu,India

Mobile : 9677008266

Introduction :

A one day workshop designed to let the creativity in you flow without any inhibitions. A “Mirror in the Hand” workshop, which lets you see yourself inside out and find how to let loose the creative genius in you. A “Million Dollar Idea” can change the world, they say, and you would be able to walk away from the workshop with tools and techniques which would let you be the “Million Dollar Person” of your Organisation. Come and let us reveal yourself for you.

Course Content :-

• Introduction & Looseners

• Impediments to Creative Thinking Skills and overcoming them

• What is Creative Thinking & What is not

• Creativity Vs Innovation

• Left brain vs. Right brain

• Brain Storming Technique

• Introduction to “P o” Technique

• Introduction to SCAMPER Model

• SCAMPER model for Creative Thinking

• Creativity using “Modern Thinking” Technique

• Decision Making and creative thinking

• Emotional Thinking Pattern

• Q&A

Above Content may vary depends on participants level, need and expectations.

Objectives :

At the end of the Session, the participants would:

• Learn to remove the impediments that come in the way of creative thinking skills.

• Practical Brain Storming leading to Effective Thinking Techniques.

• Learn Out of the Box thinking using “P o” Technique.

• Learn the importance of SCAMPER Model for Unlocking hidden Ideas.

• Learn to be creative using “Modern Thinking” Technique.

• Overall, become effective Creative Thinkers & Problem Solvers

Methodology:

This workshop is fully interactive & involving participants on role-plays, exercises and case studies. Handouts will be provided to the participants and will be used during the workshop which also serves as a useful guide after the workshop to the participants for reference in future.

• Individual & Group Exercises

• Brain storming and alternate approaches

• Presentation

• Practical assignments.

Facilitator Profile:

Mr. S. Prakash is the CEO& Co-Founder of SEE CHANGE CONSULTING and SEE CHANGE ACADEMY based at Chennai, India. He has around 28 years of Management & Leadership experience in vertical domains such as Information Technology, Education, Banking & Finance, Health Care, Government, Manufacturing, Retail, BPOs and Sales. He was the National Marketing Head for Aurelec-Nexus Group before venturing out into the Business Domain in 1992. He has authored a book "You Too Can Sell" which has been published by Tata McGraw-Hill and it was a best seller in 2001. He has also authored an Audio Book titled "You Too Can Be Rich” and many other Motivational Audio Talks released Worldwide through the Web, catering to International Audience.

He has and continues to train many Organisations like Intel, AMD, ICICI Bank, IDBI Bank, Satyam, Wipro, LMW Group, Tata Group, Saipem India, Hyundai, Hitech Arai, Scope Intl., Hydro S & S, Grundfos PUMPS, IFMR and hundreds more across India. He has a phenomenal exposure in handling human individuals from more than 100 countries since 1992 as part of his spiritual endeavour. He personally coaches and mentors several Corporate Executives. He has conceptualized, fine-tuned and launched 2 unique services, both being the first of its kind in India. MAS – Movie Appraisal System – A scientific and proven way to predict the success of any Movie. PMM – Pillars of Mental Mastery – A unique “Mental Conditioning” program for sportspersons and corporate executives alike, this is a coaching program designed for delivery on a one-on-one basis.



Participation Level:

This workshop is apt for any individual who is aspiring to master creative thinking skill. The participants include Corporate Executives, Working Professionals, Senior Managers, Entrepreneurs, Chartered Accountants, Doctors, Lawyers and Engineers.

Registration:

Rs. 5000/- plus service tax @ 12.36% per participant, which includes refreshments, lunch, reference material and certificate. Cheque should be drawn in favour of “ Hale Human Capital”

Group Discount : One complimentary registration is extended for a group of four nominations from the same organization.

Kindly Send nomination along with the cheque and name/contact numbers/ email ids of the participants at

Aparna. P

HALE HUMAN CAPITAL

Plot No:270-A & 270-B,

Burma Indian Colony,

Palavakkam Village,

Perungudi,

Chennai–600096.

Mobile : 9677008266

Email :

Website : Hale Human Capital

Note :

Our service and interventions includes Learning Solutions, Employee Satisfaction Survey, Competency Mapping, Balanced Score Card and H R Audit. Kindly Contact Aparna:9677008266 for further details.
21st January 2013 From India, Madras
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