Dinesh Divekar
Business Mentor, Consultant And Trainer
+1 Other

Thread Started by #AMIT KUMAR JAIN-ANCARE

Dear All,

Greetings. I always wonder why there is lack of communication from HR / consultants when people apply for job / follw up after interview.

In detail

1. if someone apply for a job - in most of the cases there will not be any ack from like thanks for submitting your application, we will come back to you....

2. Follow up after attending an interview- No communication from HR with regarDs to the status like selected / not selected etc, it seems it is the responsibilty of the person looking for job, most of cases HR doesn't take care , it happens mostly when interview was unsuccesful.

3. Interview timings - most of the time applicant needs to wait for at least 1-2 hours and sometimes more as VPs/GMs will be in a meeting, why HR don't schdule it properly or interview not considered very important as person lokking for job can wait for n number of hrs as they are in need of job.

it is just some of my and others personal expereinces wanted to share and I really feel it different here in New Zealand if you apply for ajob there will be a acknowledemnt, interview starts at exact time as schduled, you get the outcome of the interview whatever it is selected or not selected, if not why

Regards

Amit
30th November 2012 From New Zealand, Christchurch
Amit,

You points are valid, but we also should recognize the other side. Please see my remarks as under.

1. There are hundreds of mails and CVs are floating around and it is very difficult to manage the unsolicited CVs. This is time consuming and takes lot of efforts. Please note that HR has multiple activities and has to see towards the internal customers also. Sometimes the HR technology is not advanced to tune the mail to auto response for the acknowledgment.

2. Same as point 2. If you are selected, you definitely get the call. No matter. However HR needs to be more pro-active and if they are asking the response for specific positions, the reply can be give. But if the position is advertised on job portal or any newspaper only 10% related CVs are received. It is the responsibility of candidate to see if the position is relevant to him or not. There is no point to increase the load of HR recruiter and then expecting the reply.

3. Don't expect that you will be interview just time given, there are other formalities. If you are more observant you also can understand the atmosphere and culture of the organization and gives you a time for settling before the interview.

4. Yes. If the candidate is not shortlisted after the interview, he should be communicated and this is a good HR practice. I and my team do this.

Not necessary all the HR people are professionals and are aware about such small things. Hence again this is all about the mindset of HR people and their professionals.

Given a choice and time, I would prefer to agree with all your points.

Regards,

Vinod Bidwaik
30th November 2012 From India, Pune
Hello Vinod
Thanks for your reply, I can understand that HR deals with heaps of mais, CVs and other activites as well, my point was only that if it can be taken care person will definately feel respected as if someone had called for interview has required qualification and which not necessarlity calls for selection an di think qualkification and expepricnce should be respected irresepective of final outcome of interview.
Cheers
Amit
3rd December 2012 From New Zealand, Christchurch
Dear Amit,

Please check my replies in italics:

1. if someone apply for a job - in most of the cases there will not be any ack from like thanks for submitting your application, we will come back to you....

Receipt of the CV is acknowledge through auto response. Auto response is possible provided the company has HRIS. If the company has HRIS then HR professionals should know how to activate auto response.

2. Follow up after attending an interview- No communication from HR with regarDs to the status like selected / not selected etc, it seems it is the responsibilty of the person looking for job, most of cases HR doesn't take care , it happens mostly when interview was unsuccesful.

I beg to differ with Mr Vinod Bidwaik on what he has said. Company calls handful of candidates for the job interview. Large chunk gets filtered out. It is possible to send communication to these handful candidates whose candidature is turned down. The best thing for HR is tell the candidate, wait for our reply till ____ (date). If you do not receive any reply from our side then please assume that the things have not gone in your favour. This is the best trick. However, if the filling of the vacancy is put on hold for some reasons, again candidates have to be told accordingly.

3. Interview timings - most of the time applicant needs to wait for at least 1-2 hours and sometimes more as VPs/GMs will be in a meeting, why HR don't schdule it properly or interview not considered very important as person lokking for job can wait for n number of hrs as they are in need of job.

This issue is culture centric. In India, lack of self-discipline, tardiness is masked as being "busy".

it is just some of my and others personal expereinces wanted to share and I really feel it different here in New Zealand if you apply for ajob there will be a acknowledemnt, interview starts at exact time as schduled, you get the outcome of the interview whatever it is selected or not selected, if not why.

The problems that you have mentioned these arise because of lack of brand consciousness. Companies that are image conscious train their employees to promote the brand. Branding is not just restricted to marketing department or marketing personnel. Employees are company's No 1 brand ambassadors. What they do and what they do not do impacts on the brand image of the company. But then how many companies do this? Company's leadership is so ensconced in their own affairs that they hardly have any time for these "puny" things! Anyway you may read my article titled " Role of HR in Brand Management <link updated to site home> ( Search On Cite | Search On Google ) ".

Thanks,

Dinesh V Divekar


3rd December 2012 From India, Bangalore
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