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I quit Convergys India Services Pvt Ltd sometime back and submitted my completed Form 19 & Form 10C in order to withdraw my EPF & EPS contributions.

I submitted my forms on the 6th of September 2012 at their Bangalore office, and I regularly check the EPF site for the claim status.

I thought that the company hasn't submitted the forms yet to the EPF Office in Gurgaon as the site always said there were not records of the claim.

To confirm this, I raised a grievance with the EPFO and they confirmed that the company hasn't submitted the forms.

I called the HR Direct line of Convergys, requesting an update and was astonished to hear them tell me that it would take at least 3 months for the forms to be submitted to the EPFO.

This is completely absurd and makes me think is there any thing that I can do to fasten the process, and is there a particular timeframe that the company needs to submit the forms.

I am contemplating legal action against my previous employer, and guess RTI wouldn't work in this regard as its a PVT LTD, please advise!

Additionally, How can I pursue submitting my forms myself with a bank manager's or a gazetted office's attestation as the PF form requires "Contribution for the Current Financial Year." to be filled and I do not have this information as the company stopped giving the PF account balance slips about 4 years back!

Thanks a bunch for your advices and suggestions in advance!

- Cheers!

From India, Bangalore
Normal waiting period to submit the claim form is 60 days from the date of your resignation. The process time for the claim is up to 40 days. You have to wait for 90 to 100 days after submitting your resignation.
Branch Head,
Servocraft HR Solutions (P), Ltd,

From India, Chennai
You can submit the application only after 2 months from the last day of working and you can give some reasonable time to your HR for processing the application. Then after the reasonable time period please approach your HR Department. They will give you the Despatch details and acknowledgement for submission of your claim form. From the date of acknowledgement you can wait for further 15 days and check the portal. You can get the details. If you mentioned your Mobile Number on the top of form 19 & Form 10C, then you will get the SMS Alert also for the processing and deposit in your bank account.

From India, Kumbakonam
Thanks for the information, A.T.Manohar. & S. Bhaskar
But my concern is that I resigned on 1st June and Submitted my forms on 6th September (95 days)
And my attempts to get a confirmation or an update from Convergys has failed, all I get when I call the HR Direct line of Convergys I get a canned response that the form is under process!
I do not understand what do they have to process for so long to submit the form - Which makes me contemplate legal action
Please advise

From India, Bangalore
there are always a lot of work in hr backoffice.. dont worry your processing will be done by end of december...
From India, Delhi
Thanks for the reply Imok,
I understand that there are a lot of backend work that goes into submitting a PF form. My question was is the a maximum timeframe that an employer can take to submit the EPF forms to the EPFO?
Is there any clause or a pointer that says there are X days that an employer can take to submit the forms?
Just like the EPFO can take a maximum of 30 days to clear the file and release the contribution.
Thanks in advance!

From India, Bangalore
There is a 30day period that the PF office can take to process the form once submitted, but not sure about the actual submission!
From India, Bangalore
There is a time frame for the employer to start the process.The employer can only start the process after 2 months form the date of non-employment( your Date of Releiving from the company). Then PF office will take a minimun period of 45 days to complete the process.

From India, Calcutta
Thanks for the attempts at answering the questions friends! Guess no one really knows how long an employer can take to submit the forms at the EPFO! Thanks!
From India, Bangalore
Dear Zuler
There is no such stipulated timeframe for submission of PF Claim Forms by the employer to EPFO. If you are maintaining good relationship then it can be done within 15 minutes (by filling the required columns and signing the PF Form) and hand over to you directly and further you can submit the same to RPFO directly. If you are not maintaining the cordial relationship with your HR Department then it may take even months together.
Hope you understood and got your reply to your query.

From India, Kumbakonam

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