Recover Mobile Usage From Employees - CiteHR
Jeevarathnam
Sr. Manager Hr/admin
Kri410
Student
Sandhyanu123
Hr Officer
+2 Others

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Hi All,
I have often found this site useful. Can someone help me on this topic as I am not sure how to work this out?
When you have a CUG plan in your company and the company directly pay the bill; how do we recover the mobile usage recovery from the employees used for personal calls.
Please help.
Kritika
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Hello Kritika, You give them limitation on using phone (i.e. Rs. 1000/- bill can be reimbursed & above deduct it from employee salary). Do it as a band wise. Sheela
Hi Krithika
As Ms Sheela advised you shall fix the limitation for employees. You shall fix the limit based on the designation and usage.
For ex. there are few executives keep on roaming. Some times they shall even go out of the state so at that time they may incur more charges as roaming expenses.
Few Sr. employees shall make more official calls and even for them they may be alloted more limit.
Hi,

First Step .You fix up upper limits grade wise / position wise.

Second step. Circulate these proposed upper limits to all Head of departments for review & inputs..... THEY ARE RESPONSIBLE FOR IT.

THIRDLY , MOST IMPORTANT : CERTAIN POSITIONS / ROLES REQUIRE LOT OF OUT CALLING TO NUMBERS WHICH ARE NOT IN CUG.... FOR EXAMPLE : HR RECRUITER , HE/ SHE WILL HAVE TO CALL UP CANDIDATES , SO EVERYTIME OIUTBOUND CALL IS CHARGED BECAUSE CUG IS FREE WITHIN THE CUG NUMBERS OF SAME GROUP & CORIDOOR..... PURCHASE OFFICER WILL HAVE TO CALL UP VENDORS SO HIS / HER USAGE WILL BE MORE...

THEN THERE IS A BUNCH OF EMPLOYEES, WHOM WE KNOW THEY TRAVEL OUT STATION REGULARLY.... HENCE ON ROAMING , CHARGES WILL BE HIGH....

THEN ONCE YOU GET THESE INPUTS..

STEP 4 : PREPARE AN EXCEL SHEET OF ALL EMPLOYEES & WRITE THEIR ENTITLEMENTS ... THEN CIRCULATE THE SHEET DEPARTMENTWISE TO ALL HOD's... THEY ARE RESPONSIBLE TO REVIEW IT & THEY WILL ASSESS THE USAGE DEPENDING UPON ROLE, POSITION, FUNCTION....

ONCE HOD APPROVES....

CIRCULATE IN WRITTING THE ENTITLEMENTS TO ALL EMPLOYEES WITH A PROPER WRITTEN NOTIFICATION THAT THESE ARE THE APPROVED ENTITLEMENTS, IF AMOUNT INCREASES, IT WILL BE DEDUCTED FROM SALARY OR HE / SHE MUST SUBMIT A SPECIAL APPROVAL FROM HOD WITH JUSTIFICATION ... FOR EXAMPLE : SOMETIMES, URGENTLY AN ACCOUNTANT HAS TO VISIT OUTSTATION BRANCH DUE TO ILL HEALTH OF EXISTING STAFF & GONE ON SUDDEN LEAVE OR SOME INSPECTION OR AUDIT... THEN FOR THAT MONTH, SINCE HE/ SHE WAS TRAVELLING & / OR DOING SOME SPECIAL TASK, SO HIS / HER OUTGOING WAS MORE.... Which is justified & approved by HOD...

if you require anyother assistance feel free to write or contact :

RAJESH SATYAL
Dear Mr. Karthik
it is better to fix depending on the nature of job they are doing.....for example Marketing department and purchase department usage will be high when compared to the other department....if you have the record of usage for one year then you can work out on average basis and fix the amount and any thing extra to paid from there pocket......don't allow any calls made on holidays and Sunday's / late night calls....
sriranga
Dear Mr. Karthik,
All have rightly written.
One of the major thing that you have to keep in your mind is monitoring of limits even after allocation.
Many a time people think that, it is just deduction if limits are excess, although you should also need to be wise enough in comprehension of reviews.
for the same mobile policy can be created with different designstion and grades..also keep upper limit for each designation grade etc. Please get it approved from the directors or by a authorised person.
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