I hv been hugely disappointed & embarrassed by a team of \'so called\' Trainers xxxxx'.i hv got their numbr from this site.They r a grp of Highly unprofessional PPL, hu r not true to their commitment. they commit to organize a workshop in my university nd refused just at d time of conduction.
From India, Udaipur
Sad to know this. The professionalism should be maintained at any cost to survive for long term in any business.
Anil Nagpal
Chairman & MD
(a soft skill training company)

From India, Pune
Dear Jyotsna,
What has happened with you was quite bad and I condemn it wholeheartedly.
However, you need to give us little more information? Who were these persons? Training agents or actual training providers i.e. trainers? What measures did you take to segregate wheat from chaff?
I ask this market is awash with training agents. By the gift of the gab they sell the training programmes. Gullible customers like you fall prey to their tall claims.
What reference check you had done for these people?
Make sure that hereafter to deal with training providers directly eliminating these middle-persons. It is not only cost-effective to you but trainers are obviously little more responsible than the agents.
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.

From India, Bangalore
I do not agree with Dinesh. Training companies also have their image and respect to protect and on occasions these training companies go out of the way to ensure that program happens without any hiccups (due to access to alternatives in case of last minute issues). I would suggest Dinesh to not to generalize his statements.
Anil Nagpal

From India, Pune
Dear Mr Anil Nagpal,

Alas you could have read my reply correctly!

I never used the phrase "training companies". My statements are aimed at "training agents". So if you are a training company and not agent then you should not have felt bad about it.

Mr Nagpal, there is benefit of being a freelancer. The benefit is that I get exposure to the working of so many training companies. In my last five years, I have seen good number of wolves in sheep's clothing. So less said the better about them!

In today's Times of India itself there is proof of what I say. There is news about one CEO of training company. He holds management degree from India's highest management institution. Education minister in his surprise visit has caught him in underhand activity. CEO has abandoned his office and ran away.

Till yesterday, that CEO would have preened about his achievements. Not any longer because his underbelly is exposed now. Mr Nagpal there are scores of agents who don't have inch of subject knowledge but pass themselves as training companies. The biggest trouble that is not many trainers are capable to market their knowledge. This very weakness of the trainers comes handy to these agents.

Notwithstanding gloating over the knowledge, in this very forum, how many times training companies come forward and settle queries of the junior members? Are the pearls of wisdom so costly that its value would reduce if shared in public?

For Jyotsna: - Training vendors or otherwise, vendors let you down many times. Production in factories at times came to stand still because of the eccentricity of vendors. Vendor assessment is no easy task and requires lot of maturity.

Simple measure to assess the quality of the vendors is to find out about their (a) physical assets (b) human assets (c) knowledge assets and (d) intellectual properly assets.

While selecting training company of course (c) is quite important. Ask a simple question - what efforts they have made to build their knowledge assets? By the reply you get you will be able to separate the sheep from the goats!


Dinesh V Divekar

From India, Bangalore
Dear Dinesh, It seems you have not read my message correctly. I have suggested "not to generalize the statement". Regards, Anil Nagpal
From India, Pune
Dear Jyotsna,
training industry in India is still at very infant stage. We do not have any bench marking or grading system, which can help a client gauge the quality of a trainer. So a lot depends on your judgement, which may go wrong due to time & other constrains.
I suggest that next time, whom so ever you hire, please take their references form others in the industry. That will reduce the risk to some extent.
Arun Chitlangia

From India, Mumbai
This discussion reminds me of Warren Buffet.On Expectation Mr.Buffet says honesty is a very expensive gift ,so do not expect it from cheap people.To be on a safer side Trainer and Training provider must know each other OR do some REsearch to test the depth of the river.There is equal possibility of Trainers absence at the training venue OR Trainer not getting paid for their work on time/not paid at all(in India and abroad)
From India, Bangalore
Dear Dinesh,
You are exactly right!.
This is a true experience accross the training Industry.
One should be careful and cautious enough. people even do not take phone calls and reply to emails to avoid instead of saying 'NO'.

From India, New Delhi
It is really bad what has happened.
While identifying the trainers/Institutions get their credentials.
For the trainers/Institutions , please ensure you have the capability to execute what you have committed.
<link no longer exists - removed>

From India, Bangalore

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