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Please suggest a solution on employee exits because of sarcasm or insults at the workplace
Hi how should a sensitive employee be handled at workplace? we recently had an employee who left our organisation because of another team member know tried to joke sarcastically. secondly at times senior employees also insult juniors in front of other team members without thinking and later do not accept their behavior. how to get rid of such issues in office? can we draft some policies on these? thanks in advance. deepa sharma
Tips for anger management
Hii wanted to share some tips for anger management..1. try counting to ten before saying anything this way not address the anger directaly but it can minimise the damage you will do while angry.2. lean to relax. this is easier said than done sometimes but if you find something that calms yiu it is a good way to keep your anger under control and a good way to maintain a calm environment in an angry situtation.3. laugh think of something funny and laugh out loud. it is very difficulat to be angry when you are laughing.4. stop and think before you speak and leave any sarcasm out of the conversation.raman kumar jha
9 words women say and men never get it
1 fine: this is the word women use to end an argument when they are right and you need to shut up. 2 five minutes: if she is getting dressed this means a half an hour. five minutes is only five minutes if you have just been given five more minutes to watch the game before helping around the house. 3 nothing: this is the calm before the storm. nothing means something and you should be on your toes. arguments that begin with nothing usually end in fine. 4 if you want to: this is a dare not permission. don t do it 5 loud sigh: this is actually a word but is a nonverbal statement often misunderstood by men. a loud sigh means she thinks you are an idiot and wonders why she is wasting her time standing here and arguing with you about nothing. 6 that s okay: this is one of the most dangerous statements a women can make to a man. that s okay means she wants to think long and hard before deciding how and when you will pay for your mistake. 7 thanks: when accompanied by a smile then a woman is thanking you do not question or faint just enjoy the moment however if the woman says 'thanks a lot' that is pure sarcasm and she is not thanking you at all. 8 whatever: is a woman s way of saying you are wrong 9 don t worry about it i ve got it: another dangerous statement meaning this is something that a woman has told a man to do several times but is now doing it herself. this will later result in a man asking 'what s wrong?'
Harrassed by reporting manager
Dear alli met with an accident last week and had informed my reporting manager about it immediately.i had injuries and was advised bed rest by the doctors.unfortunately it was during the time of a project delivery and my entire team was on it.there was no call or response from my reporting manager.there was sarcasm in all the mails and messages she sent during that time.on the second day night at 9.00 pmshe calls me and says that it would be better that i put in my papers.she went on to sarcastically talk about my accident and also about how other reportees of mine are working hard went on to talk about my performance etc.i was shocked for a moment and said that will discuss this when i am back in office.after that she sends messages saying that she is happy that i could not come to office and praising my team members etc.she also started spreading romours in office saying i was asked to leave.i escalated it to my senior management as i could not understand whats the issue. if it was related to performance our appraisal just got over in december and there was no mention of it and my ratings were good.i am in the process of discussion with bu head and hr head of my company with whom my boss share a good rapport.they were trying to link it to performancewhich i did not agree to.it seems my boss has now denied the fact that she asked me to leave verbally.i could not record the conversation also.my salary component was not released as she told that i have not reported to office inspite of all the mails i have sent.my question is this.can a reporting manager ask an employee to leave calling up on the phone when the employee is on leave on medical grounds? can the company hold back the salary component while an employee in on sick leave?how do i prove my innocense in this case?
Life is hard...
We all at some stage in life feel why is life so hard. yes it is hard but what is this bad is easy good is hard. losing is easy. winning is hard. talking is easy. listening is hard. watching tv is easy. reading is hard. giving advice is easy. taking advice is hard. flab is easy. muscle is hard. stop is easy. go is hard. dirty is easy. clean is hard. take is easy. give is hard. dream is easy. think is hard. lying is easy. truth is hard. sleeping is easy. waking is hard. talking about god is easy. praying to god is hard. watching basketball is easy. playing basketball is hard. holding a grudge is easy. forgiving is hard. telling a secret is easy. keeping a secret is hard. play is easy. work is hard. falling is easy. getting up is hard. spending is easy. saving is hard. eating is easy. dieting is hard. doubt is easy. faith is hard. laughter is easy. tears are hard. criticizing is easy. taking criticism is hard. letting go is easy. hanging on is hard. secret sin is easy. confession is hard. pride is easy. humility is hard. excusing oneself is easy. excusing others is hard borrowing is easy. paying back is hard. sex is easy. love is hard. argument is easy. negotiation is hard. naughty is easy. nice is hard. going along is easy. walking alone is hard. dumb is easy. smart is hard. cowardice is easy. bravery is hard. messy is easy. neat is hard. war is easy. peace is hard. sarcasm is easy. sincerity is hard. an f is easy. an a is hard. growing weeds is easy. growing flowers is hard. reaction is easy. action is hard. can t do is easy. can do is hard. feasting is easy. fasting is hard. following is easy. leading is hard. having friend is easy. being a friend is hard. dying is easy. living is hard. and yes life is hard and i like to live the hard way be strong folks
Training framework...
Hi guys and gals ok i ll start from the begginning im english born and bred and last year i worked for hcl & infosys bpo s training soft skills and v&a. the job was interesting and comprised of classroom training side by side coaching of advisors and remote monitoring. during this time i developed a number of modules with my team 11 members including modules on sarcasm intonation empathy embedded reasponses etc etc. great...but then the contract wasnt renewed for one reason or another but not due to my work thankfully infosys would like to reemploy me but due to the contract with the 3rd party cant until next year. so now im working for a new company and i understood i was joining under a similar role as that of infosys and hcl only this time it was just me rather than a team....oops it seems this new company created a role for me a role which hadnt yet been defined my contract is similar to that of the one i had previously but due to it being a smaller company at least in regards to its bpo work the role i was expecting is not what they actually want. anyway they want me to design a complete training framework starting with recruitment and ending with assessments and results. im lost so far i have designed a framework of sorts but they not only want me to design the recruitment process but the assessments that should be used by the quality team and also what modules should be trained by the training team. not only do i have no idea what im actually being asked to do essentially they want a process map they can show to new clients to impress them and show how i as an englishman can and am adding value to the service they offer. on top of that they want the assessments collaboration and training modules but do they want these in the process map? apart from being or at least feeling out of my depth i am not sure what resourses they have and so it becomes difficult to develop anything specific. i am also wary of treading on anyone s toes e.g. the hr or training team who i am sure think they are doing a fantastic job already. im not sure if this makes any sense or just a load of rambling crap i feel like im totally unqualified for what they are asking infact im not even sure what they are asking having said that i think im heading in the right direction since they have seen the process map so far and are impressed but where does the presentation go now? sorry for the long post since i am working alone on this i have noone to bounce idea s off and i think they are expecting miracles from me which i am worried i cant deliver. anyone english who has worked in a bpo in india will understand how they expect you to be the mesiah and often you can add value and improve their service but sometimes not and maybe this is a not : any help or advice? i have included what i have done so far...