STAGE 1

Review the current practices/policies [ if any]

Audit all hr activities that are performed [ even the crude format]

HERE ARE THE CORE HR KRAs [ key result areas]

KRA 1 : Recruitment/Selection

KRA 2 : Workforce Planning and Diversity

KRA 3 : Performance Management

KRA 4 : Reward Management

KRA 5 : Workplace Management and Relations

KRA 6 : A Safe and Healthy Workplace

KRA 7 : Building Capabilities and Organisational Learning

KRA 8 : Effective HR Management Systems, Support and Monitoring

STAGE 2

· Understand the organization

· Understand the organization structure

· Understand the organization systems

· Understand the organization politics/influential people

· Understand the organization/individual roles

· Understand the organization/positions

· Understand the individual job descriptions

· Understand the job/ job specifications etc…

STAGE 3

· Discuss the values/beliefs with senior management/CEO and the need for HR department.

· Discuss the expectations from HR department -short/medium/long term.

· Discuss with CEO, the organization’s corporate objectives/strategies and how HR can contribute to the corporate objectives.

· Discuss / seek consensus on organization structure / management process.

· Discuss the current organization culture with senior management.

· Discuss with CEO/senior management the core activities/competences and business drivers of the organization.

TO GET A GOOD START AND HOLD YOUR CREDIBILITY, YOU NEED THESE INFORMATIONS TO START YOUR WORK ON HR DEPT.

GET A COPY OF CORPORATE PLAN, WHICH OUTLINES THE COMPANY’S

· VISION

· MISSION

· CORPORATE OBJECTIVES

· CORPORATE STRATEGIES

etc…

HR dept. is a support unit and hence must work closely with other depts.

STAGE 4

Even though there is currently no HR department, there are a number of HR activities are being carried out now.

YOU HAVE TO KNOW WHAT THEY ARE / HOW IT IS BEING CARRIED OUT / BY WHOM.

TO COLLECT AND CONSOLIDATE THESE, YOU NEED TO A QUICK HR AUDIT OF THE PRESENT SITUATION.

AFTER you gather all the informations and summarized, you should sit down with your boss [ CEO] and discuss and prioritize the items, as follows

· URGENT / IMPORTANT

· URGENT/ NOT IMPORTANT

· NOT URGENT/ IMPORTANT

· NOT URGENT / NOT IMPORTANT , BUT NEEDED DOWN THE LINE.

STAGE 5

Please REVIEW the HR MANUAL , as listed below.

Pick points out of it , as per your need, based on your discussion / audit results.

You may want to start up with

· HR department OBJECTIVES.

· HR DEPARTMENT STRATEGIES

· Draft on Recruitment / Selection Procedure /PROCESS

· Draft on organization / structure

· Draft on jobs’ analyses/ job descriptions/ job specifications/competences

· Draft on payroll / compensation / administration

· Appointment /confirmation / Termination / resignation /PROCEDURES/PROCESS

· Induction program

· Orientation program

· Employee communications

· Training & development of the employees

· Performance Appraisals / management

Once you have the preliminary draft ready, you can start with your EMPLOYEE HANDBOOK[LIST PROVIDED BELOW]

STAGE 6

REVIEW THE HRM PROCESSES, MAKE A NOTE OF WHAT YOU THINK ARE IMPORTANT FOR THE COMPANY AND THE PRIORITY ONES.

HRM PROCESSES

· HR AUDITING

· HR BUDGETING

· Strategic HRM Planning

· HR Strategies and Policies.

· HR and change management.

· Competency-based HR

· Knowledge management

JOB DEVELOPMENT

· Job analysis

· Job Role

· Job Description.

· Job specifications

· Job enrichment

· Job rotation

RECRUITMENT/SELECTION

· Recruitment

· Selection

· Induction

· Orientation

ORGANIZATIONAL BEHAVIOR PROGRAMS

· Employee engagement

· Motivation

· Organization culture

· Organization development

ORGANIZATION

· Org. designing

· Org. structuring

· Org. development

· Job / role structuring

HUMAN RESOURCING

· HR planning

· Manpower planning

· Succession planning

· Talent management

PERFORMANCE MANAGEMENT

· Performance appraisals

· Performance managing the processes.

HR DEVELOPMENT

· Org. learning

· Training

· Education

· Development

· Training evaluation

· E-learning

· Management development

· Career planning /development.

REWARD MANAGEMENT

· Job evaluation

· Managing reward process

· Administration of rewards

· Benefits

EMPLOYEE RELATIONS

· Organization communications

· Employee communications.

· Staff amenities

HEALTH AND SAFETY.

· OHS

HUMAN RESOURCE INFORMATION SYSTEM.

STAGE 7

REVIEW THE HRM SYSTEMS , MAKE A NOTE OF WHAT YOU THINK ARE IMPORTANT FOR THE COMPANY AND THE PRIORITY ONES.

HR SYSTEMS

· HR strategic planning system

· Human resource planning system

· Manpower planning system

· Job profiling system

· Recruitment &selection system

· Performance appraisal system

· Performance management system

· People development systems

· Career planning and development system

· Succession planning system

· Job enrichment system

· Compensation planning and packaging system

THIS is just a common list.

AFTER STAGE 1,2,3,4,5,6,7 MAKE A REPORT

· What is the current situation

· What kind of HR DEPARTMENT is required.

· What you think are your priorities

· What is your action plan

· What is time schedule.

MAKE A TEMPORARY HR DEPARTMENT

· ONE HR MANAGER [YOURSELF]

· ONE TRAINING MANAGER

· ONE SALARY ADMINISTRATION MANAGER

· ONE RECRUITMENT /SELECTION MANAGER

DISCUSS THIS WITH THE SENIOR MANAGEMENT, SEEK THEIR APPROVAL/ BLESSINGS /SUPPORT

· TO IMPLEMENT YOUR PLAN.

· To win confidence/trust, you need to show cr

edibility/functional knowledge level.

· Initially, please do not rush with too many things. Take one thing at a time and do a thorough job. Everything must be done right at the first time.

PREPARING A HR MANUAL IS IMPORTANT. NOT ALL THAT IS LISTED HERE MAY BE NECESSARY AT FIRST.

DISCUSSING WITH SENIOR MANAGEMENT AND IDENTIFY THE PRIORITY ONES AND WORK ON THEM.

HR MANAGEMENT MANUAL

Human Resources Policies, Procedures and Forms

Table of Contents

ADMINISTRATION

ADM.101 Personnel Records Activities

1.0 Employee Information

2.0 HR Personnel Records

3.0 Contents of Personnel Files

4.0 Employee’s Personnel Records Review

5.0 Management Review of Personnel Files

6.0 Company Release Of Employee Information

7.0 Record Retention and Long-Term Storage

8.0 Record Destruction

Forms

Ex1 Personnel Records Access Log

Ex2 HR Records Retention Periods

ADM.102 Form Development Activities

1.0 Form Development and Format

2.0 Authorization and Printing

3.0 Form Numbering and Placement

4.0 Forms Index and Manual

Forms

Ex1 Form Printing Request

ADM.103 Document Control Activities

1.0 Document Distribution

2.0 Document Revision

3.0 Document

4.0 Temporary Changes

Forms

Ex1 Request For Document Change (RDC)

ADM. 104 Mail & Express Services Activities

1.0 General Mail Usage

2.0 Addressing Mail

3.0 Express Mail

4.0 Overnight Packages acomplia sale

5.0 Additional Information Resources

Forms

Ex1 Outgoing Mail Register

ADM. 105 Telephone Answering Activities

1.0 Answering Techniques and Etiquette

2.0 Answering and Directing Calls

3.0 Taking Messages

4.0 Telephone User’s Guide

Forms

Ex1 Important Message

ADM.106 Property & Access Control Activities

1.0 Background Checks

2.0 Physical Access Controls

3.0 Key Controls

4.0 Proprietary Information Controls

5.0 Collection Of Access Controls

6.0 Visitors & Guests

Forms

Ex1 Key Issue Policy

Ex2 Visitor Log

ADM.107 Separation Activities

1.0 Resignations

2.0 Involuntary Terminations And Layoffs

3.0 Terminations For Cause

4.0 Termination Meeting

5.0 Additional Information Resources

Forms

Ex1 Exit Interview Checklist

Ex2 Exit References Authorization

ADM.108 Workplace Rules & Guidelines Activities

1.0 Alcohol And Drugs

2.0 Breaks And Lunch Time

3.0 Company Property

4.0 Grievances And Complaints

5.0 Inclement Weather

6.0 Parking

7.0 Personal Telephone Calls

8.0 Smoking

9.0 Solicitations

10.0 Suggestions

11.0 Visitors

Forms

Ex1 Suggestion Form

ADM.109 Human Resources Reports Activities

1.0 Preparation Guidelines

2.0 Occupational Health & Safety Reports

3.0 Equal Opportunity Reports

4.0 Training Plan

5.0 Hiring Status Report

6.0 Compensation Summary

Forms

EX1 Human Resource Reporting Summary

EX2 HR Hiring Status Report

ADM.110 Dress Code Activities

1.0 Dress Code

1.1 Business Attire

1.2 Business Casual Attire

1.3 Casual Attire

1.4 Uniformed Attire

1.5 Safety Attire

1.6 Formal Attire

1.7 Inappropriate Attire

1.8 Business Situations

1.9 Recreation & Parties

2.0 Dinners & Receptions

3.0 Personal Hygiene

4.0 Disciplinary Action

HIRING PROCEDURES

HRG.101 Employee Hiring Activities

1.0 Needs Analysis

2.0 Personnel Requisition

3.0 Job Posting & Screening

4.0 Interviewing

5.0 Pre-Employment Screening & Testing

6.0 Background Investigation

7.0 Hiring And Employee Offers

8.0 Motor Vehicle And Equipment Operation

9.0 Applicant Files

10.0 Additional Information Resources

Forms

Ex1 Personnel Requisition

Ex2 Offer Letter

Ex3 Personnel Change Notice

Ex4 New Employee Hiring Checklist

Ex5 Employment Eligibility Verification .

Ex6 Employee’s Withholding Allowance Certificate.

HRG102 Job Descriptions Activities

1.0 Job Description Preparation

2.0 Format And Content

2.1 Job Title

2.2 Effective Date

2.3 Department

2.4 Summary Of Functions

2.5 Essential Duties And Responsibilities

2.6 Organizational Relationships

2.7 Qualifications

2.8 Physical Demands

2.9 Work Environment

3.0 Job Description Approval & Distribution

Forms

Ex1 Job Description Format

HRG103 Employment Applications Activities

1.0 Application For Employment

2.0 Application Information

2.1 Personal Information

2.2 Employment Interest

2.3 Education & Training

2.4 Employment History

2.5 Military Service Record

2.6 References

3.0 Compliance Information

Forms

Ex1 Employment Application

Ex2 Employment Application Supplement

HRG104 Interviewing Applicants Activities

1.0 Interviewing Objectives

2.0 Resume Examination

3.0 Telephone Interviews

4.0 E-Mail Interviews

5.0 In-Person Interviews

Forms

Ex1 Employment Interview Questions

Ex2 Interview Form

HRG105 Background Investigations Activities

1.0 Background And Hiring

2.0 Investigative Consumer Reporting

3.0 Employee Reference Checks

4.0 Motor Vehicle Record (MVR) Inquiry

Forms

Ex1 Employee Investigation Checklist

Ex2 Employee Background Authorization

Ex3 New References Authorization

Ex4 Reference Check Survey

Compensation Procedures

COM101 Payroll Activities

1.0 Payroll Records

2.0 Timesheets

3.0 Payroll Deductions

3.1 Worker’s Compensation Insurance

3.2 Social Security & Medicare

3.3 State Income Tax

3.4 Earnings Tax

3.5 Tax Withholding Payments

4.0 Payroll Adjustments

4.1 Advances

4.2 Garnishments

5.0 Paychecks

5.1 Direct Deposit

5.2 Lost Paychecks

5.3 Final Paychecks

6.0 Vacation Pay

7.0 Additional Information Resources

Forms

Ex1 Monthly Time Sheet

Ex2 Central Govt. Tax Calendar

Ex3 Electronic Funds Transfer Authorization

COM102 Paid & Unpaid Leave Activities

1.0 Paid Time Off

2.0 Unpaid Time Off

3.0 Absence Request And Notification

4.0 Holidays

5.0 Vacation Eligibility

5.1 Vacation Schedules

5.2 Vacation Over Holidays

6.0 Additional Information Resources
11th November 2011 From India, Mumbai
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