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We run a company-authorised service center for all products. Problem is that there are no records/ processes or formats maintained at all for employees, work done per service technician or stores -spare parts management and this is resulting in huge losses of time and money. :( I am not from HR Background, but am trying to help this work.. Could anyone please send me a list of what is needed with respect to employees and also the running of the service center, the spare parts management - any inventories, records, report formats, processes.. all information is MOST welcome!!!
Thank you Thank you Thank you dear professionals for your precious time!

From India, Coimbatore
Y dnt you google company names or use yellow pages. Call the office land line and ask for HR. This way you can have your updated base which you can maintain in excel sheet. May be during telecall you get business.

From India, Mumbai
Hi Pulak, thanks for reply. I think somewhere what i shared may have been unclear, sorry for any ambiguity or confusion caused. The trouble is that We are the company, so there is noone else to ask for information!! We are the HR as well! This is like a franchisee business that we are undertaking. So its our responsibility to create and maintain the records.. and also we are actually not looking for more business as its an authorised service center, all the complaints for the company's products automatically come to us so there is a lot of business happening already. so i need only the list and details of records to be maintanied. hope i am sounding clear.. Thanks a lot!
From India, Coimbatore
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