I had the chance to undertake six months course/ study from the above institution.
The most important thing to understand about the Behaviour based approach is that this approach focuses on the sheer mass of at-risk behaviours at the facility. The at-risk behaviours in question are the work practices of the facility which are necessarily interwoven with management systems, including safety systems. The statement emphatically does not mean that the injury is the employee’s fault, nor does this statement contradict the diagnosis of quality improvement personnel that 85 percent of the problems with quality are due to poor management practices.
For example, a worker may be feeling pressured by the production schedule and at the same time perhaps he or she is preoccupied with a daughter’s illness. However if the worker gets hurt this time it is almost always because the worker does something at-risk in response to the situation, some action such as trying to clear jammed equipment without first turning it off, for instance. The work configuration may encourage or even require that this behaviour occur. In other words, production pressure, the work design, and family worries are important variables in the situation. By definition the variables are continually changing. The common thread running through almost all incidents is the observable at-risk behaviour of reaching into moving equipment. This behaviour is a critical behaviour-so-called because it is a behaviour that makes a critical difference in whether or not a worker gets injured while using the equipment in question.
15th July 2011 From India, Madras